We ugraded to CAM/CAS 4.1.3.0 and Agent 4.1.3.1 on February from 4.1.2.1. Today one return user running Agent 4.1.2.1 connected to the network and got prompt to install the new version. He installed 4.1.3.1 and when the Agent starts, he got "Unexpected Error, quitting" error. We tried to uninstall 4.1.3.1 and reinstall 4.1.3.1, it didn't work. We also tried to uninstall 4.1.3.1 and install 4.1.2.1, it still got the same error. No agent debug log generated. The user has administrator privilege and Windows firewall is turned off.
Anyone seen this error before? Dennis Xu Network Analyst(CCS) University of Guelph 5198244120 x 56217
