I find installing a really old version like 3.5.x or 3.6.x and upgrading from that works some of the time. I had that error once and couldn't figure it out but the option I stated here worked for us. Hope it helps.
Brian -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Michael Simpson Sent: Tuesday, March 18, 2008 11:56 AM To: [email protected] Subject: Re: CCA Error "Unexpected Error, quitting" I have seen this on a couple of Vista machines. Unfortunately I did not find a solution. We ended up creating a filter to allow the machine through without posture assessment. Michael Simpson Network Engineer Utah Valley State College [EMAIL PROTECTED] (801)863-8864 >>> "Dennis Xu" <[EMAIL PROTECTED]> 3/18/2008 9:40 AM >>> We ugraded to CAM/CAS 4.1.3.0 and Agent 4.1.3.1 on February from 4.1.2.1. Today one return user running Agent 4.1.2.1 connected to the network and got prompt to install the new version. He installed 4.1.3.1 and when the Agent starts, he got "Unexpected Error, quitting" error. We tried to uninstall 4.1.3.1 and reinstall 4.1.3.1, it didn't work. We also tried to uninstall 4.1.3.1 and install 4.1.2.1, it still got the same error. No agent debug log generated. The user has administrator privilege and Windows firewall is turned off. Anyone seen this error before? Dennis Xu Network Analyst(CCS) University of Guelph 5198244120 x 56217
