I opened a case on this issue. And followings are the replies I got from TAC:
8.0/8.0 free aren't supported until the next Opswat SDK version which will be rolled into the 4.1.6 agent, due out in mid july. There may have been a documentation error. Another update: it appears from our testing that the AVG paid version (including the free trial) works. It's the 100% FREE version (which is what you got from filehippo) that is not working. Dennis ----- Original Message ----- From: "Bruce W. Osborne (NS)" <[EMAIL PROTECTED]> To: [email protected] Sent: Friday, May 23, 2008 12:27:06 PM GMT -05:00 US/Canada Eastern Subject: Re: AVG Anti-Virus Free Edition 8.0.100 not recognized as an AntiVirus application Maybe this is because the company name changed to AVG Technologies from Grisoft Inc. -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Dennis Xu Sent: Friday, May 23, 2008 12:16 PM To: [email protected] Subject: Re: [CLEANACCESS] AVG Anti-Virus Free Edition 8.0.100 not recognized as an AntiVirus application We see this too. I tested AVG Free Edition 8.0.100 with CAM/CAS 4.1.3.1 and Agent 4.1.3.2 and it fails: Client AV Info Product ID: WmiAV Product Name: AVG Technolgies unknown product Product Version: 8.0 Virus Definition File Version: Virus Definition File Date: I was testing with AVG 8.0 fresh installation. Dennis -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Chad Smith Sent: May-22-08 10:34 AM To: [email protected] Subject: Re: AVG Anti-Virus Free Edition 8.0.100 not recognized as an AntiVirus application I have tried a few more test and I think have an answer; but I would just like reassurance from other people. We have tested AVG Free Edition 8.0 on CCA installs of 4.1.2.1 with both versions of CCA Agent 4.1.3.1 and 4.1.3.2. This fails. We have tested AVG Free Edition 8.0 on CCA installs of 4.1.3.1 with both versions of CCA Agent 4.1.3.1 and 4.1.3.2. This also fails. I was looking at the matrix of support AV on cisco.com. It states that the older versions of Grisoft, Inc: AVG software of Antivirussystem AVG 6.0,AVG 6.0 Anti-Virus - FREE Edition, AVG 6.0 Anti-Virus System, AVG 7.5, AVG Antivirensystem 7.0, AVG Anti-Virus 7.0, AVG Anti-Virus 7.1, AVG Free Edition as being supported. The new AVG version 8.0 is the only supported version of Agent 4.1.3.2. I'm guessing from the older software that Cisco hasn't yet placed the "Free Edition" as a 'supported' AV product. Any comments?? ___________________ Chad E Smith University of Dayton On Wed, 21 May 2008 12:01:51 -0400, Chad Smith <[EMAIL PROTECTED]> wrote: >CAM and CAS are both running 4.1.2.1 > > >On Wed, 21 May 2008 10:58:45 -0400, Osborne, Bruce W. (NS) ><[EMAIL PROTECTED]> wrote: > >>What is your CAM/CAS version? >> >>-----Original Message----- >>From: Cisco Clean Access Users and Administrators >>[mailto:[EMAIL PROTECTED] On Behalf Of Chad Smith >>Sent: Wednesday, May 21, 2008 9:18 AM >>To: [email protected] >>Subject: Re: [CLEANACCESS] AVG Anti-Virus Free Edition 8.0.100 not >>recognized as an AntiVirus application >> >>I was mis-informed about the AVG working prior to Monday. It seems that >>the >>users have recently installed the AV and then tried to access the >>network; >>They have not had a sucessful login while having AVG 8.0 installed. We >>have >>tested "Installation only" for any AV from any vendor and any version. >>We >>have tested with Agent version 4.1.3.1 and 4.1.3.2 and they both don't >>recognize 8.0 as being an AntiVirus application. >> >>___________________ >>Chad E Smith >>University of Dayton >> >> >>On Tue, 20 May 2008 17:35:22 -0400, Nathaniel Austin >><[EMAIL PROTECTED]> >>wrote: >> >>>Hey Chad, >>> >>>AVG 8.0 is supported in version 4.1.3.2 of the agent and only for >>>installation, but it should recognize it correctly. >>> >>>Are you saying that the agent was detecting 8.0 for a while and then >>>stopped yesterday? What does the client AV info say from when it >>worked? >>> >>>Thanks, >>> >>>Nate >>> >>>Chad Smith wrote: >>>> We have had users update their AVG AntiVirus to the new version found >> >>here. >>>> http://free.grisoft.com/ww.download?prd=afe >>>> >>>> It seems that the AntiVirus application is no longer being labeled as >>a >>>> good App after yesterday. I have had users say the App downloaded new >>>> updates/definitions and then they were not recognized as having AV >>>> installed on their machine. >>>> >>>> Has anyone else come across this issue. >>>> >>>> >>>> Client AV Info >>>> >>>> Product ID: WmiAV >>>> Product Name: AVG Technologies unknown product >>>> Product Version: 8.0 >>>> Virus Definition File Version: >>>> Virus Definition File Date: >>>> >>>> >>>> _________________________ >>>> Chad E Smith >>>> University of Dayton >>>> >======================================================================= =
