Hey Daniel,
The following software product ID's has been End-of-Sale(EoS) April 25, 2005
and last date of Service
Support was April 24, 2008. The End-of-Sale Notice number was "EOL1525".
"
CCA-MGR-FO-K9
CCA-MGR-SW-BUN-K9
CCA-MGR-SW-K9
CCA-STARTER-K9
CCA-SVR-SW-BUN-K9
CCA-SVR-SW-K9
"
If you are using the above software product's that's would explain why you are
unable to extend the service.
The migration path in the above case would be
CCA-SVR-SW-K9 --> NAC3350-1500-K9
CCA-SVR-SW-BUN-K9 --> NAC3350-1500FB-K9
CCA-MGR-SW-K9 --> NACMGR-20-K9
CCA-MGR-SW-BUN-K9 --> NACMGR-20FB-K9
We are in the process of reposting this EoS notice (as this was old it was
taken off) back onto the
Cisco site inorder to avoid confusion to the customers. Pls let me know (or
account team) if this clarifies,
and any futhur questions you may have.
Best Rgds,
Mahesh Naidu
Product Manager
Cisco NAC
-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On
Behalf Of Hall, Rand
Sent: Tuesday, August 12, 2008 7:07 AM
To: [email protected]
Subject: Re: License expiring what is going to happen?
CCA-MGR-SW-K9
CCA-MGR-SW-BUN-K9
CCA-SVR-SW-K9
CCA-SVR-SW-BUN-K9
Cheers,
Rand
--
Rand P. Hall * Director, Network Services Merrimack College * SunGard Higher
Education
315 Turnpike Street, North Andover MA 01845 * Tel 978-837-5000 Fax 978-837-5383
* [EMAIL PROTECTED] * www.sungardhe.com
CONFIDENTIALITY: This e-mail (including any attachments) may contain
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-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On
Behalf Of Daniel R. Sullivan
Sent: Tuesday, August 12, 2008 9:54 AM
To: [email protected]
Subject: Re: License expiring what is going to happen?
Alok et al,
We're getting some push back from our sales rep again. Does anyone have
the actual Cisco Smartnet number for just the software versions of Clean Access?
Thanks,
Dan
-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On
Behalf Of Alok Agrawal
(alagrawa)
Sent: Thursday, August 07, 2008 3:21 PM
To: [email protected]
Subject: Re: License expiring what is going to happen?
Hey Daniel,
You will still be able to continue renewal of the support contract.
There may have been some confusion with the sales rep. Please ask again.
Pls let me know if I can be of assistance.
Thanks
-alok
-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On
Behalf Of Daniel R. Sullivan
Sent: Thursday, August 07, 2008 9:42 PM
To: [email protected]
Subject: Re: License expiring what is going to happen?
Right, we were told that we could not continue the software support contract
when it expires. If our sales rep was wrong I'd bet that MBC would love to
extend the support.
-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On
Behalf Of Stanclift, Michael
Sent: Thursday, August 07, 2008 12:09 PM
To: [email protected]
Subject: Re: License expiring what is going to happen?
I think what Daniel was saying is that his license is going to run out as well,
not just that they'll need to move to new hardware.
Michael Stanclift
Network Analyst
Rockhurst University
http://help.rockhurst.edu
(816) 501-4231
-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On
Behalf Of Nathaniel Austin
Sent: Thursday, August 07, 2008 10:57 AM
To: [email protected]
Subject: Re: License expiring what is going to happen?
Also not true. If you still have a valid support contract on your software then
you can still get support on it. You just can't goto 4.5.
Stanclift, Michael wrote:
> And you won't be able to get any support from Cisco.
>
> Michael Stanclift
> Network Analyst
> Rockhurst University
>
> http://help.rockhurst.edu
> (816) 501-4231
>
>
> -----Original Message-----
> From: Cisco Clean Access Users and Administrators
> [mailto:[EMAIL PROTECTED] On Behalf Of Nathaniel Austin
> Sent: Thursday, August 07, 2008 10:41 AM
> To: [email protected]
> Subject: Re: License expiring what is going to happen?
>
> Hi Daniel,
>
> The license doesn't have a expiration date for Clean Access, its
> permanent, so you won't lose any functionality that you currently have
> on your existing system, you just won't be able to upgrade to 4.5.
>
> You should still be able to get all the checks and rules updates.
>
> Nate
>
> Daniel R. Sullivan wrote:
>
>> Greetings,
>>
>> Because of budget constraints and Cisco's move to forcing us off of
>> our paid-for Dell hardware to Cisco devices our CCA license is about
>> to run out. We can't afford to upgrade to the Cisco solution and
>> switching to another vendor is just as expensive (if not more, Still
>> Secure comes in dead-even with the Cisco upgrade cost). What happens
>> when the license runs out? I'm sure all the 'pr_' rules will quit
>> updating, but will the college be able to craft manual rules or will
>> the system fail closed (happened once to us around the Perfigo
>> switchover)?
>>
>>
>> Thanks,
>>
>> Daniel R. Sullivan
>>
>> Senior Systems Administrator
>>
>> Mary Baldwin College
>>
>>
