No - I didn't get that far - We purchased from Perfigo and don't have a 
software contract I'm told.  SO unless we want to pay $1600, we're out of luck 
I guess.

>>> Nathaniel Austin <[EMAIL PROTECTED]> 08/20/08 4:51 PM >>>
Deborah,

There is absolutely no reason you should currently be denied support for 
running on third party hardware (unless its not in the supported list on 
CCO). Do you have a case number?

Nate

Deborah Hovey wrote:
> Hi All!
>
> Today is Freshmen move in and we're in the middle of a nightmare!  The CAM 
> and Servers are set to 1000 Full and have been rebooted numerous  times-  
> yesterday, before the freshmen arrived, we hard coded all of their ports to 
> 10 Half.  When we had several hundred hitting at the same time against 2 
> servers on one manager, it would take forever, and then return an error 
> saying it was  unable to communicate with the server.  It is not a cert 
> error.  They are timing out trying to reach the server.  When they all went 
> to lunch, we were able to get on for a while.  Is there any reason why 10 
> half in the Residence Halls would be causing this issue?  I'm running 4.0.4 
> on Dell 1650s inband.
>
> Cisco won't help- they say they no longer support CCA running on a server box 
> etc...  We're considering taking it off line!
>
> I appreciate your help!
>
> Deb
> UMW
>   

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