They don't support our version running on a Dell server regardless- Unfortunately, I don't think it's a port speed issue- setting them back doesn't seem to be helping!
>>> Jeffery Kelley <[EMAIL PROTECTED]> 08/20/08 5:21 PM >>> Hi Deborah, It sounds like you were denied support because you don't have a support contract instead of for hardware reason. Is that correct? On Aug 20, 2008, at 2:03 PM, Deborah Hovey wrote: > No - I didn't get that far - We purchased from Perfigo and don't > have a software contract I'm told. SO unless we want to pay $1600, > we're out of luck I guess. > >>>> Nathaniel Austin <[EMAIL PROTECTED]> 08/20/08 4:51 PM >>> > Deborah, > > There is absolutely no reason you should currently be denied support > for > running on third party hardware (unless its not in the supported > list on > CCO). Do you have a case number? > > Nate > > Deborah Hovey wrote: >> Hi All! >> >> Today is Freshmen move in and we're in the middle of a nightmare! >> The CAM and Servers are set to 1000 Full and have been rebooted >> numerous times- yesterday, before the freshmen arrived, we hard >> coded all of their ports to 10 Half. When we had several hundred >> hitting at the same time against 2 servers on one manager, it would >> take forever, and then return an error saying it was unable to >> communicate with the server. It is not a cert error. They are >> timing out trying to reach the server. When they all went to >> lunch, we were able to get on for a while. Is there any reason why >> 10 half in the Residence Halls would be causing this issue? I'm >> running 4.0.4 on Dell 1650s inband. >> >> Cisco won't help- they say they no longer support CCA running on a >> server box etc... We're considering taking it off line! >> >> I appreciate your help! >> >> Deb >> UMW >>
