Hi
 
I've checked the release notes for 4.1.6, and I see that this problem still
hasn't been resolved. Does anyone know when (if at all) Cisco plan to
address it? It seems to me that 10 months is quite long enough to wait for a
fix. How do Cisco think this looks to the prospective Cisco purchasers thgat
are using it? 
 
Max Caines
IT Services, University of Wolverhampton
Wolverhampton, West Midlands WV1 1SB
Tel: 01902 322245 Fax: 01902 322777


  _____  

From: Cisco Clean Access Users and Administrators
[mailto:[EMAIL PROTECTED] On Behalf Of Michael Forster
Sent: 16 December 2007 16:23
To: [email protected]
Subject: Re: [CLEANACCESS] Avast V4.7 & CCA 4.1.2.1



We were having the same problem and opened a ticket with Cisco.  This is
their response:

 

 

 

This is a new defect in the agent code. It will be fixed in the next 4.1.3
agent version.

 

I'll update you later if there is any workaround at this moment and let you
know the release date for 4.1.3 agent.

 

Thanks & Regards,

 

------------------------------

 Vaishali Deshpande
SJ TAC - AAA/VPN
Cisco Systems, Inc.
[EMAIL PROTECTED]
     408-525-2307

 

 

 

___________________________________

michael forster

network engineer

[EMAIL PROTECTED] | 757.226.4043

 

regent university

 

 

 

From: Cisco Clean Access Users and Administrators
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff Stewart
Sent: Thursday, December 13, 2007 9:22 AM
To: [email protected]
Subject: Re: Avast V4.7 & CCA 4.1.2.1

 

We have seen several cases of this...

Dennis Xu wrote: 

Has anyone experienced problem with Avast V4.7 and CCA 4.1.2.1? It seems the
agent does not recognize this product. TAC says several customers have
already reported this problem, but they still do not have a solution or bug
created. frustrating..

 

Dennis Xu

Network Analyst(CCS)

University of Guelph

5198244120 x 56217

 





-- 
Jeff Stewart
 
Network Engineer
Network Computing & Support
Western Kentucky University

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