We've been seeing this and 1920 errors too. Thanks for the command for the verbose agent install log.
Eric Weakland, CISSP, CNE, CISM Director, Information Security Office of Information Technology American University eric at american.edu 202.885.2241 ______________________________________ AU IT will never ask for your password via e-mail. Don't share your password with anyone! From: Javier Henderson <[email protected]> To: [email protected] Date: 08/20/2010 01:36 PM Subject: Re: Cisco NAC installer error 1935 Sent by: Cisco Clean Access Users and Administrators <[email protected]> On Aug 20, 2010, at 1:04 PM, McIntosh, David wrote: > > We have seen a few instances of the NAC installer getting an error midway through installation. I've tried searching for an explanation of the error code, 1935, but I haven't come up with anything. > > We are running version 4.7.2 of the CAM, and version 4.7.2.10 of the NAC agent. Has anyone else experienced this behavior? David, Collect a verbose installation log: msiexec.exe /i agent-install-file.msi /l*v c:\temp\agent-install.log Replace "agent-install-file.msi" with the actual filename of the agent that you are trying to install, after the process completes the file C:\temp\agent-install.log will contain a verbose log that will help us troubleshoot this problem. -jav
