We have been having quite a few instances where students' laptops will fail either Windows Update requirements or antivirus / antivirus update requirements in the last few months, even though they are up to date on both of those items. Uninstalling and reinstalling the NAC agent seems to fix the problem, but I'd like to know why it's happening. Has anyone else seen this problem?
We are on 4.9.1 on the CAM, Windows NAC agent 4.9.2.8. Keith Weller Dakota Wesleyan University Windows_Updates_Requirement Problem Details: Cisco Clean Access is failing Windows Update Requirements checks even though the user's computer has all updates applied. If we uninstall and then reinstall CCA NAC agent, then the checks succeed and allows the student to proceed. The failing checks are these pasted below. The user has IE9, and the file kernel32.dll does exist, so these are false readings. o Failed Checks: pc_IE8_0, Registry Check [\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Version starts with 8.0] pc_Win7_32, File Check [$SYSTEM_ROOT\syswow64\kernel32.dll does not exist ]
