>3)How can I be assured that I"ll get support if I get
>into some problem while working with Cocoon ?
>MY ANSWER: there is this mailing list which helps you
>24hrs a day unlike those companies which charge you
>HUGE amounts,this is free peer-peer support.
Well, you can't. This is always Big Software's argument against open source.
The thing is though you do have the source code. This isn't necessarily for
everyone, but it's a very good advantage for a competent IT department.
We've had at least 2 cases where we've been able to fix things to work how
we wanted to without:
1. waiting weeks or months for Big Software Corp. to agree that it's a
problem
2. waiting weeks or months for Big Software Corp. to fix the problem
So, in our case actually paying money for the support would actually have
been worse than just fixing the problem.
>4)Which version of Cocoon should i use in my company ?
>MY ANSWER:Use Cocoon 1.8.2 bcoz there are many who
>have used this and people have exhausted all the
>possible problems with 1.8.2 and so quick help is
>easily available from the cocoon-archives.
We use 1.8.3.
>7)Did anyone do any work using Cocoon+VoiceXml ?
Yes. Works very well.
Paul
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