Hi,

On Wed, 14 May 2003, Stephen McConnell wrote:

> 1. open-source is free and that is a problem for department managers
> because this means they loose budget

Fair comment up to a point - but there are vendors of open source software
out there, so there are ways around this (although admittedly, not nearly
enough vendors yet).

> 2. on the pragmatic front - open-source means you have to have the
> resources to be able to continue independently

[...]

> back to the question - is it better to go with a commercial solution
> (a.k.a. problem transference) or take responsibility (a.k.a. internal
> responsibility)?

The fallacy in this argument is assuming that commercial software will
never go in a direction that's incompatible with your requirements, and
that the commercial company will always be around to support your needs.

In fact, what often happens is that the commercial company (or
'proprietary software vendor') tends to release bug fixes labelled as
upgraded software, stuffed with irrelevant new 'features' to entice you to
buy. This software often heads in a direction you don't want to go in, but
you are forced to upgrade by the need to ensure continual support (and the
previous product is rapidly dropped from the commercial company's list of
supported products).

It's a catch-22 situation. The only difference is that the proprietary /
commercial solutions tend to be wrapped up and sugar-coated in management
friendly 'upgrade/new feature' lingo.

I'd opt for internal responsbility every time, but I'm a massochist ;-)


Andrew.

-- 
Andrew Savory                                Email: [EMAIL PROTECTED]
Managing Director                              Tel:  +44 (0)870 741 6658
Luminas Internet Applications                  Fax:  +44 (0)700 598 1135
This is not an official statement or order.    Web:    www.luminas.co.uk

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