Hi,

I wonder whether my Addressbook Whitelist is still working.

A while back (with the new Webmail version in an Imail upgrade), things
slowed to a crawl for some users. Ultimately, it turned out to be related to
the collaboration features and to the appointment check/notification
features that none of my customers need or want. It turned out that the
special Workgroup Share service was not actually needed for ActiveSynch
(iPhone/Android MS Exchange simulation).

There was no way to just “disable” them – you had to rerun Imail setup and
“uninstall” them, which I did. Cleaning up / turning off obsolete Imail
“features” had been on my list for a while, so I finally saw it through and
all was good. 

I do notice THIS in the Declude log. Now I wonder if Declude is attempting
to somehow access the collaboration MS Access database – and because it
doesn’t find it, it doesn’t perform the Address Book whitelist:

04/25/2013 03:51:34.905 q958d0002120f82a2.smd SORBS-SPAM:3 BASE64:1
nNOLEGITCONTENT:-1 SPFPASS:-1 CONTENT:8 .  Total weight = 10.
04/25/2013 03:51:34.905 q958d0002120f82a2.smd NOT bypassing whitelisting of
E-mail with weight >=19 (10) and at least 1 recipients (2).
04/25/2013 03:51:34.905 q958d0002120f82a2.smd NOT bypassing whitelisting of
E-mail with weight >=14 (10) and at least 4 recipients (2).
04/25/2013 03:51:34.905 q958d0002120f82a2.smd NOT bypassing whitelisting of
E-mail with weight >=12 (10) and at least 6 recipients (2).
04/25/2013 03:51:34.967 q958d0002120f82a2.smd DataBase Error = [Could not
find file '(unknown)'. Driver's SQLSetConnectAttr failed]
04/25/2013 03:51:34.967 q958d0002120f82a2.smd Finish Address Book WhiteList

I checked, the user does have the sender in question in their web mail
address book – and, of course, the address book in web mail has continued to
be working just fine all this time. The database is in place at:

                D:\IMail\WorkgroupShare\Data\WorkgroupShare.mdb

just where it should be.

I also checked the ODBC data sources and “WorkgroupShare” still exists and
points to the right database.

Any pointers what Database Declude is looking for – and where it’s getting
the “unknown” from? 
Does this error message mean that Addressbook Whitelisting is not
functional?

Best Regards,
Andy






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