Don - don't you have a maximum message size configured? Imail you should
advertise that size in the EHLO string so that the sending system can reject
the message to its own user and not even attempt delivery to Imail.

Also, a well behaved sending system should supply the msg size in the MAIL
FROM command, permitting Imail to reject the message outright, which allows
the sending system to alert its own user.

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Don Winsauer
Sent: Thursday, January 08, 2015 5:41 PM
To: [email protected]
Subject: [MBF] Large email files are not getting completely processed

We are experiencing an issue on our Imail server that maybe someone can shed
some light on.

We have had a few customers on different domains send very large emails
(over 20gb).  These are typically either drawing file or proof files.  The
email makes it to our server and gets checked by Declude.  Our customer's
are getting an "Undeliverable Mail" bounce back email saying that there is
"No message body".

There are no errors in the log files (Sys, Dec, Vir and Blkl).  The Dec file
shows that the user is whitelisted due to authentication.  The Blkl has a
type of IGNORE for these emails.  The large smd file is being left in the
proc\work folder with the extension D*.smd.tmp.  For some reason, it's not
being transferred back into the spool folder for delivery.  This explains
the "Undeliverable" and "No message body" bounce email.  There is several GB
free space on the spool drive.

Has anyone seen this or have a solution I can try?

Thanks in advance,
Don
Net1 Media 




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