Don,
As you can see from the other responses, sending 20 GB files is not what
email was designed to do. However there should not be an issue at least
with Declude in processing such large files. Do you have AV running on
that server ?
David
On 1/8/2015 6:40 PM, Don Winsauer wrote:
We are experiencing an issue on our Imail server that maybe someone can shed
some light on.
We have had a few customers on different domains send very large emails (over 20gb). These are
typically either drawing file or proof files. The email makes it to our server and gets checked by
Declude. Our customer's are getting an "Undeliverable Mail" bounce back email saying
that there is "No message body".
There are no errors in the log files (Sys, Dec, Vir and Blkl). The Dec file shows that the user is
whitelisted due to authentication. The Blkl has a type of IGNORE for these emails. The large smd
file is being left in the proc\work folder with the extension D*.smd.tmp. For some reason, it's
not being transferred back into the spool folder for delivery. This explains the
"Undeliverable" and "No message body" bounce email. There is several GB free
space on the spool drive.
Has anyone seen this or have a solution I can try?
Thanks in advance,
Don
Net1 Media
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