Hi John,

I have apologized for my magnitude error.  It indeed we a 20mg file that was 
not getting processed.

I still do not have a solution to this issue.

Don

---------- Original Message ----------------------------------
From: "John Tolmachoff" <[email protected]>
Reply-To: <[email protected]>
Date:  Wed, 14 Jan 2015 11:27:07 -0800 (PST)

>Todd, while it is true that gist of your response was inappropriate, as some 
>of you may remember when I was very active on the Imail forum, that does 
>indeed deserve a lashing.
>
>ANY EMAIL ADMIN that allows users to send 20 GB sized email messages deserves 
>20 lashings with a wet noodle as well as a serious look at his/her priorities 
>and understanding of exactly how email works.
>
>Allowing emails of that size can cause so many problems ASIDE from the fact 
>that the SMTP, POP3, IMAP and MAPI protocols were never designed to handle 
>sessions that large.
>
>You can easily bring communications with your email server to a standstill, or 
>even worse, cause your server to crash if it does not have the required 
>resources to handle that size of a file. For example, what if your system was 
>configured that you had the SPOOL on a SSD of 40 GB and your server was 
>processing 2 of those emails. Guess what, you just crashed your server.
>
>I have never allowed emails over 25 MB on any email server I have ever worked 
>on. Period!
>
>John T
>eServices For You
>
>-----Original Message-----
>From: "Todd Hunter" <[email protected]>
>Sent: Friday, January 9, 2015 6:08am
>To: [email protected]
>Subject: [MBF] Re: Large email files are not getting completely processed
>
>Sorry that was an inappropriate response.
>
>As others have mentioned email was never designed from its inception to be
>use to transfer large files.  I find it odd that the emails ever got to your
>Declude spool.  If the files is indeed 20Gb and the client is using a
>traditional email software like Outlook it would clog there outbox for 8 -
>12 hours if not days.
>
>
>Todd Hunter
>Smart IT Services 
>Smart-Mail
>Progressive Systems
>Your Smart Cloud Partner
>
>
>
>-----Original Message-----
>From: [email protected] [mailto:[email protected]]
>On Behalf Of Heimir Eidskrem
>Sent: Thursday, January 08, 2015 8:09 PM
>To: [email protected]
>Subject: [MBF] Re: Large email files are not getting completely processed
>
>20gb emails?
>That’s funny.
>
>Find a better solution to share files.
>
>
>
>Cordially,
>
>Heimir Eidskrem
>
>i360 Consulting
>11152 Westheimer
>Suite 147
>Houston, TX 77042
>Ph:  713-981-4900
>[email protected]
>www.i360.net
>www.smart-it-services.com
>
>Houston's Leading Internet Consulting Company
>
>-----Original Message-----
>From: [email protected] [mailto:[email protected]]
>On Behalf Of Don Winsauer
>Sent: Thursday, January 08, 2015 5:41 PM
>To: [email protected]
>Subject: [MBF] Large email files are not getting completely processed
>
>We are experiencing an issue on our Imail server that maybe someone can shed
>some light on.
>
>We have had a few customers on different domains send very large emails
>(over 20gb).  These are typically either drawing file or proof files.  The
>email makes it to our server and gets checked by Declude.  Our customer's
>are getting an "Undeliverable Mail" bounce back email saying that there is
>"No message body".
>
>There are no errors in the log files (Sys, Dec, Vir and Blkl).  The Dec file
>shows that the user is whitelisted due to authentication.  The Blkl has a
>type of IGNORE for these emails.  The large smd file is being left in the
>proc\work folder with the extension D*.smd.tmp.  For some reason, it's not
>being transferred back into the spool folder for delivery.  This explains
>the "Undeliverable" and "No message body" bounce email.  There is several GB
>free space on the spool drive.
>
>Has anyone seen this or have a solution I can try?
>
>Thanks in advance,
>Don
>Net1 Media
>
>
>
>
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