20MB isn't great, but doable.

Given the *.SMD.tmp extension, it sounds like processing halted either on Sniffer or virus scanning.

Have you checked those logs for the spool queue ID?

Darin.

-----Original Message----- From: Don Winsauer
Sent: Wednesday, January 14, 2015 2:33 PM
To: [email protected]
Subject: [MBF] Re: Large email files are not getting completelyprocessed


Hi John,

I have apologized for my magnitude error. It indeed we a 20mg file that was not getting processed.

I still do not have a solution to this issue.

Don

---------- Original Message ----------------------------------
From: "John Tolmachoff" <[email protected]>
Reply-To: <[email protected]>
Date:  Wed, 14 Jan 2015 11:27:07 -0800 (PST)

Todd, while it is true that gist of your response was inappropriate, as some of you may remember when I was very active on the Imail forum, that does indeed deserve a lashing.

ANY EMAIL ADMIN that allows users to send 20 GB sized email messages deserves 20 lashings with a wet noodle as well as a serious look at his/her priorities and understanding of exactly how email works.

Allowing emails of that size can cause so many problems ASIDE from the fact that the SMTP, POP3, IMAP and MAPI protocols were never designed to handle sessions that large.

You can easily bring communications with your email server to a standstill, or even worse, cause your server to crash if it does not have the required resources to handle that size of a file. For example, what if your system was configured that you had the SPOOL on a SSD of 40 GB and your server was processing 2 of those emails. Guess what, you just crashed your server.

I have never allowed emails over 25 MB on any email server I have ever worked on. Period!

John T
eServices For You

-----Original Message-----
From: "Todd Hunter" <[email protected]>
Sent: Friday, January 9, 2015 6:08am
To: [email protected]
Subject: [MBF] Re: Large email files are not getting completely processed

Sorry that was an inappropriate response.

As others have mentioned email was never designed from its inception to be
use to transfer large files. I find it odd that the emails ever got to your
Declude spool.  If the files is indeed 20Gb and the client is using a
traditional email software like Outlook it would clog there outbox for 8 -
12 hours if not days.


Todd Hunter
Smart IT ServicesÂ
Smart-Mail
Progressive Systems
Your Smart Cloud Partner



-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Heimir Eidskrem
Sent: Thursday, January 08, 2015 8:09 PM
To: [email protected]
Subject: [MBF] Re: Large email files are not getting completely processed

20gb emails?
That’s funny.

Find a better solution to share files.



Cordially,

Heimir Eidskrem

i360 Consulting
11152 Westheimer
Suite 147
Houston, TX 77042
Ph:Â  713-981-4900
[email protected]
www.i360.net
www.smart-it-services.com

Houston's Leading Internet Consulting Company

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Don Winsauer
Sent: Thursday, January 08, 2015 5:41 PM
To: [email protected]
Subject: [MBF] Large email files are not getting completely processed

We are experiencing an issue on our Imail server that maybe someone can shed
some light on.

We have had a few customers on different domains send very large emails
(over 20gb).  These are typically either drawing file or proof files.  The
email makes it to our server and gets checked by Declude.  Our customer's
are getting an "Undeliverable Mail" bounce back email saying that there is
"No message body".

There are no errors in the log files (Sys, Dec, Vir and Blkl). The Dec file
shows that the user is whitelisted due to authentication.  The Blkl has a
type of IGNORE for these emails.  The large smd file is being left in the
proc\work folder with the extension D*.smd.tmp.  For some reason, it's not
being transferred back into the spool folder for delivery.  This explains
the "Undeliverable" and "No message body" bounce email. There is several GB
free space on the spool drive.

Has anyone seen this or have a solution I can try?

Thanks in advance,
Don
Net1 Media




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