Hi ... 

I have a neighbor who wants to buy a new desktop computer. He now has a laptop 
but suddenly he can't get online with it. Comcast came today and checked out 
everything, finally concluding that it must be the computer (not the modem, the 
cables, etc.). 

I have a Dell E510 (a year old) that I'm very happy with. Dell's E520 seems to 
be a direct update of mine and I believe it has everything he wants (big HDD, 
lots of RAM, built-in networking card, CD/DVD-RW, [duo-core processing -- I 
recommended that because it's what I have] and a 19" flat panel monitor). His 
previous computer (before the laptop) was a Gateway so he asked me to check 
them -- and it seems Gateway has essentially the same machine (DX 430) as the 
Dell E520 -- but for $699 instead of $819.

I wonder if you'd offer opinions on which of the two computers you think is 
best -- OR -- if neither, maybe what you WOULD recommend in about that same 
price range (including the flat-panel monitor).

Please don't waste your energy recommending a Mac because it's just not going 
to happen. He has PC software; he's an older man who barely knows how to 
download his bank statements. So the thought of going to a whole new system is 
too much for him. 

Thanks in advance for your always wonderful advice,
Gail Miller


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