> I found that the solution was, after verifying my telephone number,
> was to yell "OPERATOR" into the phone

Maybe they have this: 

http://www.wired.com/gadgets/miscellaneous/news/2004/02/62184

Anyway, don't forget www.gethuman.com. Their solution for FiOS is to press 0
at every prompt. Not that that will necessarily help: their grade for the
-human- service (i.e., how good is the service -after- you get a human) is
"F".


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