On Thu, 2003-08-28 at 22:24, eddie wrote: > Adam Williamson wrote: > > > On Thu, 2003-08-28 at 16:26, Dave Cotton wrote: > > > > > >>Before I "retired" to France I worked in the UK as head of R&D for the > >>market leader in specialist software used in the construction industry. > >>If I caused this much havoc to our customers, with the financial > >>consequences to them, I would have been hung out to dry. > > > > > > Cooker has nothing at all to do with "customers". Cooker is for > > volunteer beta testers. That's what we are. > After reading all your posts in regard to this problem I get the > impression that you truly do not understand the problem at all. The > "testers" are the customers! And if this is the way that Mandrakesoft > runs their testing program why would anyone care to buy their product if > they can not handle mirror syncs, do you get my drift Sparky?
I was criticising the analogy, because it's not a valid one. Customers have a right to expect a certain level of service, because they're PAYING for a certain level of service. We are not paying to use Cooker; therefore we have no right to expect or demand any level of service. -- adamw
