At 11:39 AM 9/26/02 +0200, you wrote: >you have to understand that we receive lots of mails (i mean several >thousands per day). >we use scorring and the like to reduce the text volume to read but it >still takes time.
First thanks for the answer. All right, I understand it's a big load... how about making it lighter ? I decided to subscribe to cooker after reading on MandrakeForum that it was a possible way to report problems. After reading it for a few weeks, I think that it is a bad idea. Cooker should be a list for developers only. That is, it should be possible to report a bug on it *only if one has a fix* (a real one, a patch, or a significant work around, not just saying 'it works in Windows or with RedHat or Mandrake version N') Do this a firm and explicit policy for everyone and cooker will be much easier to read. Warn infringers, including people responding to non-developer posts. If it does not work, cast them out of the mailing list. An indirect advantage is that newcomers will be much less frequent, so you could then ask firmly for well formatted mails (no html, no top-posting, correct quoting - snipping the irrelevant parts), giving more readable posts. Also warn and take action against chatters. As per the Netiquette, personnal or irrelevant discussions should be done by private email. There is way too much noise on this list. If you have a strict policy on Cooker, bugzilla *has* to work - non-developers can also have interesting input. If possible a community moderation could be useful to cut the time wasted by Mandrake developers on bugzilla. With a vote system (Apache like), an uninteresting bug report could be deleted by negatives votes from 2 different people, for example. The moderators would be selected by Mandrake of course. If no decision occurs in a specified time, the bug is automatically escalated to a higher level to be seen by Mandrake people. Anyway, Mandrake _has_ to have a _good_ bugmaster, whose *primary* responsibility is to handle bugzilla, move problems to cooker when appropriate, and move workarounds and fixes posted on cooker to bugzilla bugs. To sum up the argument : - Cooker should be the place where contributors bring _solutions_ to Mandrake. - Bugzilla should be the place where people bring _problems_ to Mandrake. Finally, congrats and take some good time now, you all deserved it. RC3 works much better for me than 8.2 (and I was happy with 8.2). Next time expert mode in drakconnect will work I'm sure :-) Gerard
