It sounds counter-intuitive, but we found that the more 'flexible' we made a
membership, the less people were likely to use them. Now we have two
memberships: you have  desk or you are a drop-in. :) Our desks are all full
and we have a waiting list.

T

On Wed, Mar 26, 2008 at 3:37 PM, [EMAIL PROTECTED] <
[EMAIL PROTECTED]> wrote:

>
> Hi,
>
> We (Station C) have been open for nearly 2 months and we're wondering
> if maybe a change in our plan structure would make sense. I'll detail
> them further down this message -- and our new idea -- and you can give
> me your opinion based on those details but my basic question would be:
> most of you don't offer hourly plans for desks. Why?
>
> ----
>
> Right now we have resident members who have a reserved desk and full
> time access ($330/month), we'll keep those.
>
> We also have Flex 14 and Flex 28 memberships who pay $143 and $236 a
> month for 14 and 28 hours a week between 9am and 6pm, to be booked
> online (through email currently).
>
> Flex signups are a bit slower than expected (although we have more
> residents so we are a bit ahead of estimates overall) so we're
> thinking of retooling the Flex plans to Flex Points where members
> would buy bundles of points, something like 200 at $3.25/pt and use
> them whenever, again booked online, expiring after 6 months. 1 point
> for one desk hour, tbd number of points for meeting and conference
> room hours. We would also have smaller and larger bundles but the 200
> would give members something similar to our current Flex 14 with the
> added bonus of more freedom, of skipping a week for a vacation or
> coming every day when in crunch mode.
>
> Space isn't an issue, logistics neither since we have the webapp for
> booking in the works anyway. The big disadvantage for us would be no
> recurrent cash entry or at least more spreadout and maybe more
> uncertain renewals as well as, in theory, the potential for more
> booking conflicts if everyone "crunches at the same time".
>
> The big advantage would be for members who don't have to worry wetter
> they'll use 14 hours every week, the setup would be even more flexible
> for them. We would be "gambling'" that more flexibility and simplicity
> means more members and if we're right everyone would be happy.
>
> Last thing; we are also considering expanding business hours nights
> and saturday.
>
> Thoughts? Questions?
>
>
> Thx
> Patrick
>
> http://station-c.com
> >
>


-- 
tara 'miss rogue' hunt
coFounder
Citizen Agency (www.citizenagency.com)
blog: www.horsepigcow.com
phone: 415-694-1951
fax: 415-727-5335

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