As the business aphorism goes, it's a lot easier to keep an existing
customer than it is to get a new one.

I know there are a variety of systems out there that people are using, I'm
wondering if anyone is actively keeping track of things like churn and
member lifetime value?

I know that most people are more focused on attracting new members, but I
wonder who is tracking member lifetime lengths, and how?

-Alex








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/ah
indyhall.org
coworking in philadelphia

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