Hi Thomas! 

My thoughts:

1) It's only necessary insofar as you care to cultivate valuable relationships 
between your people. One might run a shared workspace with no effort to build 
community and call it coworking, and maybe some community will emerge on its 
own. I don't consider this to be in the spirit of the movement.

I'll add that the "role" can take many forms; it need not be an individual with 
a job title. Ideally, everyone in the community plays a role, with leadership 
creating the circumstances that encourage and empower everyone to do that.

2) Responsibilities:

1. Ensure the space is a safe space for everyone.
2. Be nice and encourage others to do the same.
3. Look for opportunities to introduce, empower, encourage, celebrate, and give 
permission.
4. Help people clear up any issues that arise, ideally by showing them how to 
resolve things themselves like grown-ups.
5. Not become an individual linchpin of the community, such that it would be 
seriously injured if you leave.

3) Tasks:

+ Talk to people
+ Develop programs
+ Work with others to develop their programs
+ Ensure stories are getting told, online and offline
+ Assist with day-to-day operations

Off the top of my head!

Tony

> On Sep 16, 2016, at 7:48 AM, Thomas Lodato <thomas.lod...@gmail.com> wrote:
> 
> Hi All-
> 
> I am trying to better understand the role and responsibilities of a community 
> manager/tummler for some research/writing I am doing about coworking. I am a 
> postdoc at Georgia Tech and find the very limited academic research on 
> coworking to be disconnected from the way you all think about it. I posted 
> these questions elsewhere, but didn't get much of a response, so hopefully 
> you all can help. So my questions are:
> 
> 1) Is the role of community manager/tummler necessary in a coworking space, 
> and why?
> 2) What are the top five responsibilities of a community manager/tummler?
> 3) What tasks do community managers/tummlers perform?
> 
> I am not looking for a definitive answer, but individual perspectives and 
> opinions from your experiences in coworking communities. Thanks for any help 
> in advance.
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