Thanks, Tony. This is super helpful.

With regards to your comment about the role being a defined position. What 
are examples of how the community manager/tummler is instituted? I have 
seen from my field work a few types: full-time employees with the title; 
coworkers who are given space in exchange for doing admin tasks; owners who 
are really involved in cultivating the space. Are their other ways this 
function is realized?

On Friday, September 16, 2016 at 11:23:07 AM UTC-4, Tony Bacigalupo wrote:
>
> Hi Thomas! 
>
> My thoughts:
>
> 1) It's only necessary insofar as you care to cultivate valuable 
> relationships between your people. One might run a shared workspace with no 
> effort to build community and call it coworking, and maybe some community 
> will emerge on its own. I don't consider this to be in the spirit of the 
> movement.
>
> I'll add that the "role" can take many forms; it need not be an individual 
> with a job title. Ideally, everyone in the community plays a role, with 
> leadership creating the circumstances that encourage and empower everyone 
> to do that.
>
> 2) Responsibilities:
>
> 1. Ensure the space is a safe space for everyone.
> 2. Be nice and encourage others to do the same.
> 3. Look for opportunities to introduce, empower, encourage, celebrate, and 
> give permission.
> 4. Help people clear up any issues that arise, ideally by showing them how 
> to resolve things themselves like grown-ups.
> 5. Not become an individual linchpin of the community, such that it would 
> be seriously injured if you leave.
>
> 3) Tasks:
>
> + Talk to people
> + Develop programs
> + Work with others to develop their programs
> + Ensure stories are getting told, online and offline
> + Assist with day-to-day operations
>
> Off the top of my head!
>
> Tony
>
> On Sep 16, 2016, at 7:48 AM, Thomas Lodato <thomas...@gmail.com 
> <javascript:>> wrote:
>
> Hi All-
>
> I am trying to better understand the role and responsibilities of a 
> community manager/tummler for some research/writing I am doing about 
> coworking. I am a postdoc at Georgia Tech and find the very limited 
> academic research on coworking to be disconnected from the way you all 
> think about it. I posted these questions elsewhere, but didn't get much of 
> a response, so hopefully you all can help. So my questions are:
>
> 1) Is the role of community manager/tummler necessary in a coworking 
> space, and why?
> 2) What are the top five responsibilities of a community manager/tummler?
> 3) What tasks do community managers/tummlers perform?
>
> I am not looking for a definitive answer, but individual perspectives and 
> opinions from your experiences in coworking communities. Thanks for any 
> help in advance.
>
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