On Sat, Oct 21, 2017 at 06:38:55AM +0200, arne wrote: > How can I attach a big picture to the mail I need to send to explain > my problem? Does an online service excist?
Learn how to use words to describe what you are experiencing. It is a valuable skill. It will serve you well in all the remaining years of your life. Begin with simple declarative sentences giving a basic background, so that people know how to reproduce your setup. "I am using Debian version ___ on the ___ platform. I use the ___ desktop environment." Follow that up with a basic description of the problem you are having. "I'm using software package ___ version ___. When I try to ___ I see ___." DO NOT try to recall details from memory. Actually GO THROUGH THE STEPS THAT MAKE THE PROBLEM HAPPEN and write down what you are doing and seeing as it happens. Click or type a thing. Write a sentence saying what you clicked/typed. Look at the screen. Write a sentence describing what you see on the screen. If there are error messages or other surprising output, paste them verbatim, directly from your terminal into your email. If you can't paste the error because it appears in a stupid GUI popup window instead of a terminal, then transcribe it character by character into the email. Repeat until the problem has been clearly described to someone with absolutely no background knowledge of the software you're using. Finally, if you need to post an image, put it on your private web server. You know, whichever one holds your home page with your selfies and your pictures of your goldfish.