Hi, On Wed, Apr 08, 2026 at 09:33:36AM +0100, [email protected] wrote: > Andy Smith <[email protected]> wrote: > > Presumably it is only the mails from Haines that your ESP rejects as > > otherwise bendel would report more to you. > > Well I have no way to know, because bendel just sends me one and > provides no way that I've found to look at any others. That's what I've > asked postmaster and listmaster about.
I think when this has happened to me before I have had a report about each failed mail, so I think you are only missing the ones from Haines. > It's an ISP BTW (Internet Service Provider) not an ESP (whatever that > is). Email Service Provider. Whoever handles your email service. Which in your case seems to actually be Zen. > > Is there any clue in the report that bendel gives to you? Sometimes > > the SMTP-time rejection does have useful information but a lot of the > > time it will just be generic. > > I don't know; I don't understand what you're suggesting. The current > bounce report is at > > https://lists.debian.org/bounces/PvURBjegyGnI_lBY9zXJNA This is the part I'm talking about: <[email protected]>: host mailcluster.zen.co.uk[212.23.3.121] said: 550-Your message has been rejected as it appears to be SPAM/UCE. 550-It scored 15.5 spam points. If we have erroneously blocked your 550-email, then please accept our apologies and try again after rephrasing 550 your email and checking your IP [82.195.75.100] on DNSBLs (in reply to end of DATA command) It is the SMTP error message from mailcluster.zen.co.uk when bendel tried to deliver ones of Haines' mail to you. Sadly it's not that helpful as it just means "we think this is spam" without saying why. You could try mailing [email protected] showing them the link above and try to get them to understand that it's them rejecting non-spam email to you and could they find a way to allowlist it, but they probably won't understand or ignore you or otherwise make it difficult. It's probably only mails from Haines so maybe you don't bother, but if bendel warns you about other rejected messages then it could suggest a more serious problem of Zen not liking mails from bendel. > > > Of course even if you do establish what your ESP doesn't like about > > bendel's forward of Haines' emails, there may well be nothing that you > > or Haines can do about it. It may be something that Haines' ESP is > > doing, or something that bendel is doing when it forwards the mail to > > your ESP. > > Well hopefully if I can figure out what the problem is I'll stand some > chance of persuading whoever/whatever is responsible to change what > they're doing to provoke the rejection. Zen are saying they think it';s spam but as theyre not saying why it's hard to know if there is anything that Debian or Haines need to fix. Thanks, Andy -- https://bitfolk.com/ -- No-nonsense VPS hosting
