Where can we find v1.24 or below of Declude? v1.25a always crashes more
than 3 to 4 times a day since we loaded this. We've NEVER had a Declude
lockup prior to v1.25a and we have the ",512" statement. There is NO trace
to any .gp1 files or any event log errors.
----- Original Message -----
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, September 12, 2001 6:58 PM
Subject: Re: [Declude.JunkMail] Declude crashing and taking up 99% CPU
>
> >I know scott needs this declude debug file...
>
> The .gp1/.gp2 files are the only reliable way we can take care of a
problem
> when Declude crashes and those files are created. So you are right, we do
> need those files when they are created.
>
> >but when declude crashes our system, yes it just happened 1st time in
> >nearly two weeks, there is no trace
> >as to what is causing this.
>
> That's a problem. My understanding is that the error message only
includes
> the name of the mail server, and does not include the memory address or
any
> other similar information? What *exactly* does the error message say, the
> complete text of it? I can't recall ever seeing NT/2000 report a crash
> without at least the memory address that the crash occurred at.
>
> >The problem is consistant, user32.dll is fubar'ed and nothing will work,
> >even if we close out all the declude processes, 100s of them, the
user32.dll
> >will not work and therefore we have to reboot.
>
> That sounds an awful lot like the "0xC0000142" problem, as that often
> involves user32.dll. How do you know that user32.dll is fubared? Do you
> see other error messages not related to Declude that show user32.dll? If
> so, that would strongly suggest the "0xC000142" problem that has been
> discussed recently. I can dig up the URL for the Microsoft page that
> explains the problem and possible fix if it looks like this is the
problem.
>
> >I am affraid that I must remove declude until this issue is resolved.
>
> That's one reason why we would like to resolve it.
>
> What is the *EXACT* error message that is showing up?
>
> >Scott, if you wish to call me, please do. I would like to help everyone
get
> >relieve from declude crashing servers.
>
> Again, I need the EXACT error message. Unfortunately, just "Declude
> crashed" isn't good enough. Microsoft is pretty good these days about
> crashes, and usually reports enough information that the problem can be
> solved with a bit of work.
> -Scott
>
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