> The users are asking me to make these decisions as they don't want a lot
of
the crap coming in.

If you have to provide hands on service for users, make sure you charge for
such.

> I will do the best I can but I also feel they need to be
responsible and quit going places and signing up for all this stuff and then
expect us bail them out when they get overloaded with it.

Amen. (You forgot to mention to quit asking to be removed from lists, which
only adds them to more lists.)

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com



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