Select the word list, then send the managers a polite email reminding them that the new filter may delete mail from a new customer. That way you've covered your tail if the receptionist's brain storm causes the loss of a new account.
Keith Purtell, Web/Network Administrator VantageMed Operations (Kansas City) Email: [EMAIL PROTECTED] CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Keith Anderson > Sent: Wednesday, October 15, 2003 10:35 AM > To: [EMAIL PROTECTED] > Subject: RE: [Declude.JunkMail] Delete based on word filter! > > > > Why not just do as they ask, and let them experience the > consequences? I've > found it's generally not a good idea to fight a battle > against the entire > management team of a company, because even if you win the > round, you will > lose the game. > > I can understand their point of view. For some of my > corporate clients, > certain words are never appropriate in email, so messages > containing those > words are bounced. > > Choose your filter words carefully. > > > Prior to this, we haven't deleted anything outright until > > reviewed by the > > receptionist. Every time I hear them utter the word delete, > > my skin crawls. > > So my request from the list: Can you either give me some > > ammo to back up my > > side, or provide me with a solution that keeps her from > > having to see the > > nastygrams while still minimizing false-positives? > > --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.