Dan,

First, use phrases where possible instead of single words to minimize
substring issues such as the end of "e_s_s_e_x" and many others like that.

Second, after you have developed your list of words or phrases, run it by
management for their analysis of any entries which could be part of
legitimate mail.

Third, in the beginning, use a COPYTO yourself or a special mailbox so that
you can screen what's being deleted and easily recover a copy if needed.

George Kulman
Partner
Ridge Systems, L.L.C.


> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Dan Horne
> Sent: Wednesday, October 15, 2003 11:23 AM
> To: [EMAIL PROTECTED]
> Subject: [Declude.JunkMail] Delete based on word filter!
> 
> 
> My superiors have asked me to start deleting email based on a 
> word filter.
> The issue arose when the receptionist, who is our designated "Spam
> Reviewer", complained that she saw the same words over and 
> over and couldn't
> we just delete those spams before they got to her?  Because 
> as soon as she
> sees those words, she hits delete, so why can't Declude?  We 
> all know what
> types of words these are... I won't even attempt to get them 
> past your own
> filters.
> 
> Well, my answer was that Declude can, but the risks of 
> accidentally deleting
> good mail outweighed the convenience of not having to hit 
> delete.  She went
> over my head and got the bosses on her side.  Now I've gotta 
> have a meeting
> with them and come up with a solution.  Any suggestions?
> 
> Prior to this, we haven't deleted anything outright until 
> reviewed by the
> receptionist.  Every time I hear them utter the word delete, 
> my skin crawls.
> So my request from the list:  Can you either give me some 
> ammo to back up my
> side, or provide me with a solution that keeps her from 
> having to see the
> nastygrams while still minimizing false-positives?
> 
> Regards,
>  
> Dan Horne, CCNA
> Web Services Administrator
> TAIS Web
> Wilcox World Travel & Tours
> [EMAIL PROTECTED]
> 
> 
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