I'm interested to know whether anyone has used or developed a program to
follow the lifecycle of a message through imail & declude.

We host some aliases for users here, and occasionally get complaints
about unreasonable delays in getting email.  When they complain long
enough (grin), I trudge through the log files searching for the
particular recipient, note the queue filename & imail log hash code
(SMTP-(04281E10), or whatever), and extract everything for that message;
if it gets requeued I look for the queue filename and find the next log
code when it's processed again.  It's a fairly tedious/manual process,
and is complicated by the fact that I also need to check that queue
filename in the declude logs...

What are other people doing for this sort of "investigation"?

Thanks!

-Scott




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Scott McCool
Systems Administrator
Darden Information Services
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