I'm really surprised. My experience with SmarterTools has been nothing short of stellar. I've had two separate instances over the last year or so where I've had problems that a tech has made it his personal business to work through with me. One was a nightmarish install of a gateway in front of SM (i.e. not really their fault) and another was a mysterious problem where the mail server suddenly started eating bandwidth for no reason (it wasn't sending or receiving anything, and a reinstall eventually fixed the problem) and they wound up walking me thru a safe reinstall. When I gratefully asked if they wanted my cc# as this was a for-pay support call I was told that only comes into play with users who abuse the privilege of tech support and call them over and over.
A week or so ago I posted on their forum asking how to migrate a bunch of smartermail domains from one server and integrate them into another one thats already running. They wrote up and posted a special KB article for that circumstance. So it ain't all bad. -- --mattRobertson-- Janitor, MSB Web Systems mysecretbase.com --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
