Please note that the hardware issue preventing
communication with Declude has been resolved. Key authentication has resumed as
normal.
There appear to be some misconceptions on the lists
regarding the key authentication system. In the event that your key cannot be
authenticated (either due to communication failure or because the key was never
issued):
A) Your software will continue to
function
B) Your software is NEVER downgraded for any
reason, either automatically or otherwise
We have had a few reports from customers who have
licensed versions of Pro, saying that they are receiving messages in their log
files that they do not have the Pro version. We will identify the source of that
issue tomorrow when the office reopens and will resolve it. It does not have any
relation to the key authentication mechanism with the server, since the actual
authentication with IMail versions of Declude continues to be via the old codes
entered into the configuration files.
David Franco-Rocha
Declude Technical / Engineering
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