Thanks, David.
Can't remember precisely what I included in my earlier message to the list, but
my installation definitely went south around 8 a.m. yesterday. In addition to
only allowing a few emails through (10's instead of 10,000's) over 24 hours,
Decludeproc memory went over 500MB (according to Task Manager). No errors were
found in the events viewer. Also the beginning lines of the dec*.log normally
state:
Log level set to Low (<- in my case)
Declude V3.0.5.22 for Imail
The "Declude" line was missing from dec1225 & dec1226 log files.
It required a system reboot after Decludeproc could not be stopped. Then after
a slow period of processing, I added "DNSOVERRIDE (my DNS IP)" to Declude.cfg
and a restart of Decludeproc, mail flowed pretty well.
John
---------- Original Message ----------------------------------
From: "David Franco-Rocha" <[EMAIL PROTECTED]>
Reply-To: Declude.JunkMail@declude.com
Date: Mon, 26 Dec 2005 16:00:30 -0500
>Please note that the hardware issue preventing communication with Declude has
>been resolved. Key authentication has resumed as normal.
>
>There appear to be some misconceptions on the lists regarding the key
>authentication system. In the event that your key cannot be authenticated
>(either due to communication failure or because the key was never issued):
>
>A) Your software will continue to function
>
>B) Your software is NEVER downgraded for any reason, either automatically or
>otherwise
>
>We have had a few reports from customers who have licensed versions of Pro,
>saying that they are receiving messages in their log files that they do not
>have the Pro version. We will identify the source of that issue tomorrow when
>the office reopens and will resolve it. It does not have any relation to the
>key authentication mechanism with the server, since the actual authentication
>with IMail versions of Declude continues to be via the old codes entered into
>the configuration files.
>
>David Franco-Rocha
>Declude Technical / Engineering
>
>
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