Does the DNS stop about every 2 1/2 days. If so turn off monitoring of the
web service in the imail monitor. You will probably find a slew of TCI/IP
ports in the WAIT state. Run "netstat -an" from a command prompt when having
the problem.



Kevin Bilbee

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Will
> Sent: Wednesday, January 18, 2006 12:49 PM
> To: Declude.JunkMail@declude.com
> Subject: RE: [Declude.JunkMail] decludeproc causing dns 
> queries to fail
> 
> 
> Just to clarify...  If Imail was not processing, wouldn't the 
> buildup be occurring in the /spool directory itself?  Would 
> declude also be affected by such an issue and cause a buildup 
> in the /spool/proc folder?
> 
> I ask, because my mail is getting built up in the /spool/proc 
> folder, not the /spool folder.  As I understand it, 
> declude.exe deposits mail into the /spool/proc folder.  The 
> decludeproc.exe server runs to move mail out of this folder 
> into the /spool/proc/work folder for processing and once 
> completed moves it to the /spool folder so Imail may deliver 
> it.  Am I missing something?
> 
> This also doesn't explain why no outgoing DNS queries are 
> allowed while these issues are occurring, such as nslookup 
> (unable to even establish a connection to any DNS server), 
> but once again work when the decludeproc.exe is restarted.  
> To clarify, I am not restarting or changing Imail services in 
> any way.  My one and only step to resolve the issue is to 
> stop decludeproc.exe and restart it in services.  Nothing 
> else needs to be done.  This is the only service I need to touch.
> 
> I am more than happy to try modifying my setup as a form of 
> troubleshooting, but forgive me for trying to understand the 
> reasoning behind it.
> 
> Will
> 
> 
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Dave Doherty
> Sent: Wednesday, January 18, 2006 7:14 AM
> To: Declude.JunkMail@declude.com
> Subject: Re: [Declude.JunkMail] decludeproc causing dns 
> queries to fail
> 
> Will,
> 
> It is possible that this is not a Declude issue.
> 
> We had a similar problem years ago with an earlier version of 
> Imail, even 
> before we began using Declude. It turned out that there has 
> been an ongoing 
> bug in Imail about the entry of multiple DNS servers into the 
> SMTP setup
> 
> page. They say you can enter several IPs separated by spaces, 
> but if you do 
> this, IMail occasionally gets confused and basically stops 
> looking at DNS 
> entirely. This results in quick buildup in the spool and the kind of 
> problems you describe.
> 
> The cure is to run cache-only DNS locally on the server. Just 
> install the 
> service, set it for Automatic, turn it on, point IMail to 
> 127.0.0.1,an 
> stop/start the IMail SMTP service. This will result in 
> improved performance 
> because all your DNS lookups won't go over your network. You 
> can point the 
> local DNS to your other servers by entering their addresses 
> into DNS in the 
> Network | TCP/IP property sheet.
> 
> -Dave Doherty
>  Skywaves, Inc. 
> 
> 
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