A friend of mine was one of the original founders of Bridge Data. They
were the first folks to take the Wall Street Ticker and resell it
using DEC PDP 1170, 1134, 1144, etc., to ADP, Traders, Brokerages and
others.

Bridge owned SAVVIS and some other related entities and they were a
publicly traded company. During that time, not many years ago, I saw a
long article in a St. Louis business journal, where the CEO quoted
similar numbers which were also projected by some 3rd Party
consultancy Group. He added his own forecast about increases in head
count and revenue. He was a well educated and bright individual and he
wasn't a pup, when it came to running a company.  He had tenure and a
track record.

Less than a year after the date of the article, Bridge filed for
Bankruptcy. You'll note I didn't say "bankruptcy protection." In
contrast, no amount of protection could saved the enterprise.

There is a moral to this story.

Whenever a company doesn't listen to the customer, or in this case
tells its most active customers that they should effectively refrain
from discussing a subject, which the company itself made most topical,
then I can point to the foregoing and many other examples of what to
expect in the future.

Personally, I am disappointed in where I see Declude now and where I
see it going. The lack of good flowing communications to/from the
customer base about new releases, bug fixes, etc. and, particularly,
the lack of a properly orchestrated roll-out of this new product
enhancement/add-on, says that the organization is disjointed,
disorganized and that major changes are not well thought out and
prepared for in advance, nor well managed as brush fire on the back
side.

The people expressing concerns, asking questions and wanting an
audience are your active customers.  Keep telling them to go away and
they will.

How many times is Declude going to kick itself in the chins with
steel toed combat boots before someone there gets it?

Thanks,


Tuesday, July 18, 2006, 4:19:51 PM, David Barker <[EMAIL PROTECTED]> wrote:
DB> Just as a side note. I have provided the contact information if you have any
DB> further questions about the upcoming program, please be reminded that the
DB> board is designed for comments on performance, function, features of our
DB> software, not Declude's strategy of marketing & sales programs. 

DB> Thanks
DB> David B
DB> www.declude.com

DB> -----Original Message-----
DB> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David
DB> Barker
DB> Sent: Tuesday, July 18, 2006 5:09 PM
DB> To: [email protected]
DB> Subject: RE: [Declude.JunkMail] Declude 4.3

DB> Matt,

DB> Managed services is the fastest growing segment of this industry, CAGR
DB> forecasted at 25% per year through 2009. While the industry may seem
DB> commoditized, you have pointed out  that businesses like Postini offer a
DB> poor product but are projecting $100,000,000 in revenues. So I'd say there
DB> is plenty of revenue to cannibalize if Declude works with Service Providers
DB> to empower them to offer premium services and help market and promote those
DB> services. This is the idea behind our Service Provider Program. I don't
DB> think we're being greedy, but rather trying to get creative and help the
DB> small guys compete against the big guys.  

DB> If you have any questions or would like to speak to someone about the
DB> program please call or email:

DB> Arik                    [EMAIL PROTECTED]
DB> Kristina                [EMAIL PROTECTED]

DB> David B
DB> www.declude.com


DB> ________________________________

DB> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt
DB> Sent: Tuesday, July 18, 2006 4:07 PM
DB> To: [email protected]
DB> Subject: Re: [Declude.JunkMail] Declude 4.3


DB> David,

DB> What makes the good folk at Declude and CommTouch believe that there is any
DB> revenue to share?  For the majority of service providers that are Declude
DB> customers, spam blocking is a 100% cost center, and for the few that offer a
DB> gateway service, none of us are getting rich, in fact the astounding greed
DB> that software companies have presented us with in the last 5 years combined
DB> with competitive pressures of cheap or even free services has commoditized
DB> much of what we are doing.

DB> I have absolutely no revenue to share with Declude or CommTouch outside of
DB> reasonable software licensing fees.  The only revenue that I share is with
DB> those that generate business for my company.  If I get rich off of doing
DB> what I am doing, it will be primarily the result of my blood, sweat and
DB> tears, otherwise there would be 10,000 others just like me.

DB> Matt



DB> David Barker wrote: 

DB>         There are restrictions on CommTouch being used by Service Providers
DB> we had
DB>         to ensure that NEW customers (ie. Service Providers After 1 June 06)
DB>         understand the licensing restrictions.
DB>         
DB>         Current Service Providers (ie. Before 1 June 06) are under no
DB> restrictions
DB>         for using Declude; only the CommTouch add-in component.
DB>         
DB>         However we have managed to come to an agreement with CommTouch to
DB> enable our
DB>         legacy customers (ie. Service Providers Before 1 June 06) to take
DB> advantage
DB>         of CommTouch under a revenue share program, this program is not
DB> being forced
DB>         onto legacy customers but will be an opportunity for us to help you
DB> increase
DB>         revenues in your business, by providing you with new product like
DB> the
DB>         Declude Gateway which would be independent of Imail/SmarterMail and
DB> will
DB>         include CommTouch.
DB>         
DB>         David B
DB>         www.declude.com
DB>         
DB>         
DB>         
DB>         -----Original Message-----
DB>         From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
DB> John T
DB>         (Lists)
DB>         Sent: Tuesday, July 18, 2006 3:02 PM
DB>         To: [email protected]
DB>         Subject: RE: [Declude.JunkMail] Declude 4.3
DB>         
DB>         I guess we all missed the following paragraph in the license
DB> agreement:
DB>         
DB>         3.2.6 sub-license, rent, sell, lease, distribute, or otherwise
DB> transfer the
DB>         Licensed Program save as provided under this End-User License
DB> Agreement
DB>         unless You obtain a separate License from Declude, Inc. for such
DB> purposes
DB>         (for example, You may not embed the Licensed Program into another
DB>         application and then distribute such to third parties unless You
DB> first
DB>         acquire an OEM License from Declude, Inc.). As of June 1, 2006,
DB> ISP's and
DB>         other service providers are not permitted to use Declude software to
DB> clean
DB>         and forward mail to customers unless a separate revenue share
DB> agreement has
DB>         been established with Declude.
DB>         
DB>         http://www.declude.com/Articles.asp?ID=121
DB>         
DB>         Is Declude trying to put us out of business? We pay for the software
DB> and now
DB>         have to pay them some of your meager profits?
DB>         
DB>         John T
DB>         eServices For You
DB>         
DB>         "Seek, and ye shall find!"
DB>         
DB>           

DB>                 -----Original Message-----
DB>                 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
DB> Behalf Of 
DB>                 Gary Steiner
DB>                 Sent: Tuesday, July 18, 2006 11:24 AM
DB>                 To: [email protected]
DB>                 Subject: [Declude.JunkMail] Declude 4.3
DB>                 
DB>                 I guess someone is going to make an official announcement
DB> today about
DB>                     

DB>         Declude 4.3?
DB>           

DB>                 I see that its downloadable in my account, but it would be
DB> nice to 
DB>                 know
DB>                     

DB>         what I'm
DB>           

DB>                 getting before I install it, especially the new Commtouch
DB> stuff.
DB>                 
DB>                 The "Restrictions" listed next to the Add Commtouch section
DB> are 
DB>                 especially
DB>                     

DB>         confusing.
DB>           

DB>                 https://www.declude.com/articles.asp?ID=205
DB>                 
DB>                 Who would use Declude and not fit the definitions of the
DB> restrictions?
DB>                     

DB>         Based on my
DB>           

DB>                 reading of the Restrictions, nobody who uses Declude will
DB> ever be able 
DB>                 to
DB>                     

DB>         use
DB>           

DB>                 Commtouch.  If I am misreading this, would someone please
DB> explain it 
DB>                 to
DB>                     

DB>         me?
DB>           

DB>                 Gary
DB>                 
DB>                 
DB>                 
DB>                 
DB>                 
DB>                 ---
DB>                 This E-mail came from the Declude.JunkMail mailing list.  To

DB>                 unsubscribe, just send an E-mail to [EMAIL PROTECTED],
DB> and type 
DB>                 "unsubscribe Declude.JunkMail".  The archives can be found
DB> at 
DB>                 http://www.mail-archive.com.
DB>                     

DB>         
DB>         
DB>         
DB>         
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DB> unsubscribe,
DB>         just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe
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DB>         http://www.mail-archive.com.
DB>         
DB>         
DB>         
DB>         ---
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DB>         type "unsubscribe Declude.JunkMail".  The archives can be found
DB>         at http://www.mail-archive.com.
DB>         
DB>         
DB>         
DB>           


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DB> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
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----
Don Brown - Dallas, Texas USA     Internet Concepts, Inc.
[EMAIL PROTECTED]       http://www.inetconcepts.net
(972) 788-2364                    Fax: (972) 788-5049
----



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