Herb, I need to clarify something here. This source of this problem is that these messages do not conform to the RFC's and are extremely broken and should not be accepted by the mail server in the first place. That is the source of the problem, Declude is showing the symptom. Have you approached SmarterMail/Imail and asked them to fix this issue, either not accept the message or apply message standardization ? What was their response ?
With that said, we are working on correcting this problem because clearly the Mail server is not doing it. Secondly, there are alternatives to marking the Subject line and having the mail server take action based on the headers. You could use actions like. # MAILBOX will move the E-mail to a user's folder (no, not a Windows directory) # ROUTETO will re-route the E-mail to an alternate address # HOLD will hold the message in the spool\spam directory. David B -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Herb Guenther Sent: Tuesday, October 31, 2006 5:59 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] declude not modifying subject line Hi All; Another week has went by and I have not heard any time schedule for fixing the issue with not modifying the message header correctly. This continues to allow hundreds of spam messages to land in our customers mailboxes every day. Again, what is required to get this fixed? We are happy to send samples, message source examples, or whatever is required. Otherwise we are going to move to a gateway filter model and just abandon declude. How did declude get in a situation where phone calls, emails, and service tickets can just be ignored because no one wants to take the bull by the horn? I know that our business does not operate that way. I assume that my disappointment is showing thru, frankly at a loss. Herb -- Herb Guenther Lanex, LLC www.lanex.com (262)789-0966x102 Office (262)780-0424 Direct This e-mail is confidential and is for the use of the intended recipient(s)only. If you are not an intended recipient please advise us of our error by return e-mail then delete this e-mail and any attached files. You may not copy, disclose or use the contents in any way. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
