Hi, At the end, there are two components to this:
A) the technique used to validate licenses (e.g., an activation code, hardware detection, etc.) B) the procedures on how a "questionable" situation is handled. I really don't have a problem with ANY "technique" as long as I can be comfortable with the "procedures". If the procedures could even remotely result in an accidental automatic disabling, I'd no longer be able to justify use of the product. Per example, if the procedures involve a long grace period, or, if the procedures simply allow a "License Validation Staff" to REVIEW a questionable license with a customer at a mutually convenient time, or similar safeguards - then I'm absolutely okay with it. When Barry called yesterday, I listened and agreed wholeheartedly, that Declude owes it to is PAYING customers to identify and go after non-compliant customers. After all - it's money stolen from the paying customer (by either having to raise prices or by not being able to invest into future development as much). But, I repeated my expectations that NOT details of the "techniques" need to be disclosed - but there should be sufficient disclosure of the "procedures". And that should be disclosed BEFORE the software is offered for download - not AFTER people are starting to get suspicious. With the information that I was given, I'm perfectly satisfied that I can continue to use Declude - and I fully support their efforts (in general) of license enforcement. However, I still hope that Barry recognizes the need that ALL customers need to know enough about the procedures to regain (!) MY level of comfort and confidence in the company and the product. Best Regards Andy Schmidt Phone: +1 201 934-3414 x20 (Business) Fax: +1 201 934-9206 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff (Lists) Sent: Thursday, December 23, 2004 02:01 AM To: Declude.Virus@declude.com; Declude.JunkMail@declude.com Subject: [Declude.Virus] Declude Licensing & codes Here is some information for all who have concerns about the new licensing and tie in to IPs and/or MACs: I have spoken to Barry today, and while I will not reveal the little bit of information I was given, I will state on my honor that I have no problem with the new license code process what ever you want to call it. Additionally, Declude has designed and taken steps to make sure there will be no problems in the event you need to change IPs or hardware overnight, on a weekend, on an extended weekend or even if disaster were to strike and the Declude offices were not available for a week. Hopefully, you can now rest assured that Declude will not stop working if you have to fix your server. FYI, there is also a process in place for a cold spare server to be prepared and ready ahead of time. You will need to contact Declude to specifically set that up. John Tolmachoff Engineer/Consultant/Owner eServices For You --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
