It was been about 2 weeks since I reported this issue and I just found
files in my proc dir again even though I upgraded to the version you told me
to use below.

I was under the impression this version [2.0.6.10 (or higher) incremental
release;], as stated by you, resolved the issue.  Yet it does nothing of the
sort.  I see no difference between this and what was happening before.  I
must still manually move the messages back to have them get processed.

Why can't you do something in the meantime until you find a solution.  Do
something meaning make sure the files do not end up in the proc dir.  Or at
least tell us the truth so I downgrade to 205 where the issue does not
occur.  That I had to discover this myself is very distressing.

I agree you have been more proactive but this is till upsetting.

Doug 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ralph Krausse
Sent: Wednesday, May 11, 2005 9:39 AM
To: Declude.Virus@declude.com
Subject: RE: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE
206

A few customers have reported similar issues with orphaned eml files and we
are working on a resolution. In the meantime we would recommend implementing
the 2.0.6.10 (or higher) incremental release; it does not run the routine to
reprocess email. 

Declude Engineering



-- -----Original Message-----
-- From: [EMAIL PROTECTED] [mailto:Declude.Virus-
-- [EMAIL PROTECTED] On Behalf Of Douglas Cohn
-- Sent: Tuesday, May 10, 2005 9:01 PM
-- To: Declude.Virus@declude.com
-- Subject: [Declude.Virus] Orphaned eml files SMARTERMAIL current DECLUDE
-- 206
--
-- I have orphaned hdr files in my spool directory like this
--
-- C:\SmarterMail\Spool\62298363.~DR
--
-- Then I found this in proc
--
-- C:\SmarterMail\Spool\proc\62298363.EML
--
-- Has anyone else seen this?????
--
-- Doug
--
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