Amanda,
We get this all the time. Even as far back as NT3.51, the printer
code is bottom of the barrel. If you are lucky, just a re-install of
the driver works. We have had 4 clients so far, where we have to re-
install NT. :-)
Printer control should be Hardware (unless you have a good reason not
to).
And finally, some printer drivers (especially for GDI printers) are a
little suspect.... generalisation, I know.
On 12 Feb 99 at 15:24, Amanda Hansen wrote:
> We have an NT 4 workstation (with Service Pack 4) acting as a server =
> with a STRANGE!! problem.
>
> Print jobs are occasionally being deleted immediately (like the same =
> second) after being sent successfully to the printer queue, but before =
> actually being printed.
>
> We have eliminated all but the printer driver and NT as the culprit. =
> HELP!! The printer is an Axiohm A714 POS printer using an Axiohm =
> mini-printer driver. What could be unique about this is that two printer =
> jobs are sent at the same time (within milliseconds), each to it's own =
> printer (there are two printers in the restaurant kitchen, one to COM1 =
> and one to COM2).
>
> It happens whether it's busy or quiet and is reported usually at the =
> beginning of shift (ie, lunch or dinner) - this could be a red herring.
>
> We have just rebuilt a complete new installation of NT 4 and Service =
> Pack 4 with no frills and no other software apart from our own - =
> InterBase 5 and a Delphi 3 application (which sends print jobs with =
> Printer.BeginDoc and Printer.EndDoc etc functions).
>
> Printer settings for COM1 and COM2 are default. We wonder if it would =
> help to change Flow Control to Hardware from XOn/XOff ??
>
> All help greatly appreciated. Thanks.
Rohit
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