At 01:40 PM 12/10/2007 -0800, Mimi Yin wrote:
+ Overlays are called overlays and have special widgets because they don't behave the same as checkbox, multi-selection.

That seems like a circular argument: they're different because they're different. How is it *helpful* that they're different?


Triage and Stamping are examples of ways in which I feel we've up-ended existing models.

How so? I don't really see how stamping is especially different from what, say, Outlook or Ecco can do.

Meanwhile, automatic assignment of triage status based on date information is a nice feature, but it doesn't seem to up-end anything compared to manually setting a status, or just sorting by date with an option to exclude "done" items, or any of the other ways that other tools have handled the problem.

Perhaps there's something I don't understand?

Sometimes it seems to me that Chandler is a difficult application to understand because it's too timid to be an "opinionated" application (one that tells you how to work), but too opinionated to be a "tool" application (one that simply gives you a uniformly-constructed model and expects you to shape it to your own opinions).

For example, calling it the "dashboard" instead of something like "current work" or "for review", hides the opinion that this is where your stuff is supposed to go. It's almost like the program is ashamed of telling you what to do... but does it anyway. You just have to understand the code words. :)

For an example in the other direction, look at Hank Williams' comments, which are trying to drag the application to the "tool" end of the spectrum, where the user is given a uniform model and allowed to make their own decisions about how things should work.

I think either approach can work and be easy to learn *and* useful for a chosen audience, but the middle ground doesn't appear to work without a lot of hand-holding, explanations, and "huh?" moments. I've been doing OSAF work for years and the application itself still baffles me at times.

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