On Dec 13, 2007 8:26 AM, hank williams <[EMAIL PROTECTED]> wrote:

> But thats not the psychology. Its not that big a deal to fill out a
> new sign up form, but when you ask people to sign up for something,
> rather than just giving them the benefit, you loose customers.

how do you gather the information you need for a working server
account if you don't ask the user to enter a username and a password?
if you don't call this process "signing up for a server account", what
do you call it?

> One of the other issues is that it generally is not clear what you
> have to do before you are finished with the process. It is very
> helpful, for example to know that you have to fill out exactly two
> pages, instead of when the software asks you to do things without
> telling you how many and what the steps are.

I certainly agree with this.

> The bottom line is that fewer steps has an *enormous* effect on
> uptake. Seemingly (to a developer) small things, can have a hugely
> disproportionate impact on the mental state and enjoyment of the user.

you sound as if I've never used an application, only developed one. on
the contrary, I have actually used one or two pieces of software in my
life :D
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Open Source Applications Foundation "Design" mailing list
http://lists.osafoundation.org/mailman/listinfo/design

Reply via email to