On 14 Jun 2006, at 19:16, Mike Hearn wrote: > On 6/14/06, Calum Benson <[EMAIL PROTECTED]> wrote: >> Indeed... I've often thought that larger OSS projects might benefit >> from a "feedback squad" > > That could prove difficult. One of the unfortunate tendencies within > the open source community - of both users and developers - is to try > and "educate" users as to why they're wrong about something.
Absolutely right. For that reason, I'd guess a feedback squad would ideally consist (initially) of some combination of usability folks (who are trained to keep their mouths shut or ask subjective questions when they really want to scream "but you're not supposed to use it like that!"), and developers who are willing to learn from the usability folks how to keep their mouths shut or ask subjective questions :) And maybe somebody from marketing, if the project has a marketing team, as familiarity with user requirements ought to be part of their job anyway. Cheeri, Calum. -- CALUM BENSON, Usability Engineer Sun Microsystems Ireland mailto:[EMAIL PROTECTED] Java Desktop System Team http://blogs.sun.com/calum +353 1 819 9771 Any opinions are personal and not necessarily those of Sun Microsystems _______________________________________________ Desktop_architects mailing list Desktop_architects@lists.osdl.org https://lists.osdl.org/mailman/listinfo/desktop_architects
