We've reported this issue to our partner a while ago, see
https://bugzilla.mozilla.org/show_bug.cgi?id=1195209#c24

Best Regards,
Shih-Chiang Chien
Mozilla Taiwan

On Thu, Apr 21, 2016 at 11:00 PM, J. Ryan Stinnett <[email protected]> wrote:

> Let's ask the TV team about this. I've CCed Evelyn from that team.
>
> On Thu, Apr 21, 2016 at 7:53 AM, Keith Walters <[email protected]>
> wrote:
>
>> Hiya,
>>
>>
>> I am currently in the process of trying to create a support tool for work
>> which allows us to navigate customers around a Panasonic TV environment.
>>
>> This would include the menu systems and also the FireFox OS.
>>
>>
>> I am using WebIDE and have tried to take screenshots of the TV screen but
>> all i get is a grey screen as as result. Are you able to help?
>>
>>
>> [image: http://currys.cdn.dixons.com/css/themes/logos/dixonscarphone.png]
>>
>> Keith Walters
>> Technical Solutions Coach
>> Knowhow Contact Centre
>> Sheffield
>> S2 5DD
>>
>> W: dixonscarphonegroup.com
>>
>>
>> "Never leaving a customer to fend for themselves."
>>
>>
>> ::DISCLAIMER::
>> ________________________________________________________________________________________________________________
>>
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>>
>
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