Just a thought - does the bug affect the simulator, and would it suit your 
purposes?

https://developer.mozilla.org/en-US/docs/Mozilla/Firefox_OS/TV/Simulating_Firefox_OS_for_TV

Chris Mills
 Senior tech writer || Mozilla
developer.mozilla.org || MDN
 [email protected] || @chrisdavidmills

> On 22 Apr 2016, at 11:24, Keith Walters <[email protected]> wrote:
> 
> Thanks guys,
> 
> Are there any work arounds or alternatives currently?
> 
> 
> Keith Walters
> Technical Solutions Coach
> Knowhow Contact Centre
> Sheffield
> S2 5DD
> 
> W: dixonscarphonegroup.com
> 
> "Never leaving a customer to fend for themselves."
> 
> 
> 
> From: Shih-Chiang Chien <[email protected]>
> Sent: 22 April 2016 03:10
> To: J. Ryan Stinnett
> Cc: Keith Walters; Hung, Evelyn; [email protected]
> Subject: Re: Grey Screen When Taking Screen Shots Via WebIDE
>  
> We've reported this issue to our partner a while ago, see 
> https://bugzilla.mozilla.org/show_bug.cgi?id=1195209#c24
> 
> Best Regards,
> Shih-Chiang Chien
> Mozilla Taiwan
> 
> On Thu, Apr 21, 2016 at 11:00 PM, J. Ryan Stinnett <[email protected]> wrote:
> Let's ask the TV team about this. I've CCed Evelyn from that team.
> 
> On Thu, Apr 21, 2016 at 7:53 AM, Keith Walters <[email protected]> 
> wrote:
> Hiya,
> 
> I am currently in the process of trying to create a support tool for work 
> which allows us to navigate customers around a Panasonic TV environment. 
> This would include the menu systems and also the FireFox OS.
> 
> I am using WebIDE and have tried to take screenshots of the TV screen but all 
> i get is a grey screen as as result. Are you able to help?
> 
> 
> Keith Walters
> Technical Solutions Coach
> Knowhow Contact Centre
> Sheffield
> S2 5DD
> 
> W: dixonscarphonegroup.com
> 
> "Never leaving a customer to fend for themselves."
> 
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