on 3/1/01 15:16, WebWiz at [EMAIL PROTECTED] wrote:
> I disagree completely! I think OpenSRS has gone out of their way to make
> their existence as transparent as possible (and as transpartent as
> reasonable...the fact is, they _are_ the registrar), and time and again
> they've shown by their actions that we RSPs are very important to them.
I have never said the opposite, but obviously OpenSRS without RSPs simply
won't exist and it would just be DomainDirect.com. This is all about
business and they have so far been bright and talented to build this
"community" together, but I think is also fear for RSPs to want to be the
one and only dealing with their clients, this should mean to OpenSRS
"loosing" some control at some extends, whether they like it or not. At
least if they want most RSPs to be confident with their future with OpenSRS.
> The examples you cite below are, in my opinion, nits.
>
> 1) The renewal discussion. My view of this is that OpenSRS overlooked the
> need to make renewals subject to the same rules as registrations. When it
> came out on the lists, Scott was quick to say that they would fix this
> oversight.
If they change this as you say, you are obviously right.
> 2) Transfer messages from [EMAIL PROTECTED] I'm not sure, but I think
> this may be the first time anybody has complained about this. I agree that
> it would be nice for these to come from my email address. Have you
> submitted this request for enhancement to OpenSRS? If not, then they
> haven't had an opportunity to consider it, and it's an invalid flame. If
> so, what was the response.
Most (or all) comments have been passed before to support by means of this
list or direct email.
> 3) See #2. Have you submitted this request for enhancement to OpenSRS? In
> the spirit of open source software, have you offered your translations to
> them to be used in their development?
>
> Some of the "concern" is, I believe, related to people's dealings with
> Network Solutions, a company that is notorious for screwing its customers
> and partners. But I have to say that, in my experience, Tucows and OpenSRS
> have repeatedly shown themselves to be honest, straightforward and possessed
> of the utmost integrity.
I could not agree more, but please note this does not mean they will never
make wrong decisions or worry more about "their" business than yours,
although yours is also theirs.
Thanks.
Jose Luis
> Regards,
> Eric Longman
> Atl-Connect Internet Services
>
> +-------------------------------------------------------+
> | Atl-Connect Internet Services http://www.atlcon.net |
> | 3600 Dallas Hwy Ste 230-288 770 590-0888 |
> | Marietta, GA 30064-1685 [EMAIL PROTECTED] |
> +-------------------------------------------------------+
> ----- Original Message -----
> From: "Jose Luis Moya" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, January 03, 2001 4:25 AM
> Subject: Protecting our interests
>
>
> This discussion of the renewals is showing something that I Imagine worries
> all of us. I think most of us believe that the OpenSRS team does generally
> speaking a pretty good job, but obviously this is at the end of the day a
> very big business where us RSPs act as the marketing "face" for Tucows, at
> practically no cost to them.
> This is a pretty fear deal in general, but there is some areas where Tucows
> (OpenSRS) shows their "nasty" business face by leaving RSP somehow worried
> about where SRS is trying to undercut them at some point. I am not sure
> where this is really what they mean, but is definitively the impression I
> get. Some simple examples:
>
> 1.- The big new discussion about renewals. We all share more or less
> knowledge in this list, but probably we do not want to share clients. If
> some RSP don't respond to renewals or don't do their work correctly, then
> SRS can do something about it in a one-off basis, I don't want to think this
> is the rule.
>
> 2.- Transfer messages come from "[EMAIL PROTECTED]". Why? If we can get
> a logo on the page, why can we not use our own email address to contact the
> client. Also if an error is made on the transfer process (password page),
> the OpenSRS logo comes out immediately.
>
> 3.- Further on transfers... if we still can't personalise the page, why
> can't we not personalise the message received by the client... I thought
> this was an international project. I have spent hours translating all the
> scripts and templates... and right at the end I have to leave with my client
> receiving an email from someone he probably does not know and in a language
> that he does NOT understand.
>
>
> I think at points like this all RSPs should somehow join forces to put some
> pressure into OpenSRS in order to improve the system, make us more
> confidence with our work and investment, and make us and them, make more
> money.
>
> happy new year to all by the way.
>
>
> Jose Luis Moya
> nombremania.com
>
>
>
>
>
>
