The concern is that we have to maintain bug fixes and keep patching them
into multiple updates to the code. Features are more important than bug 
fixes in your mind, even when the bug fixes are handed to you.

The whole 'value' of OpenSRS was to have an open code base that people can
contribute to. But you've dismissed that entire value by failing to pay
attention to the people who report the issues.

Frankly, I'm very frustrated with having to track a list of known bugs in
the programs and the patches people have provided, and then compare against
each new release to find out if you fixed the problem or not. It appears to
take 3-4 updates before a bug is fixed. You don't mention whether you fixed
the bugs or not in your release notes. So all the work is left to us.

When people supply patches that _do_ solve the problem and _don't_ break
anything is it too much to ask that you implement them? Or at least
acknowledge that you haven't solved the problem in your release notes?

On Sun, Apr 08, 2001 at 04:20:05PM -0400, Charles Daminato wrote:
> Dave,
> 
> It would be nice if we can fix all reported bugs - but you make it sound
> like a) we don't care, and b) we do nothing at all.  We're aware of the
> issues, and we work on them all as fast as we can, given our resources and
> the way things work out.  While it would be nice for us to jump on
> everything on our list, things crop up from time to time that are out of
> our control and we have to work on that first - such as an NSI downtime
> that squirted out some problems (bug's been fixed, data errors are being
> worked on - we want to be 100% sure that we fix it right, and once).
> 
> Charles Daminato
> TUCOWS Product Manager
> [EMAIL PROTECTED]
> 
> On Sun, 8 Apr 2001, Dave Warren wrote:
> 
> > It's too bad that OpenSRS can't be bothered to fix all the reported bugs.
> > There's junk in there that was reported over a year ago that is still
> > broken.
> >
> >
> > ----- Original Message -----
> > From: "411" <[EMAIL PROTECTED]>
> > To: "Robert L Mathews" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> > Sent: Sunday, April 08, 2001 12:59 PM
> > Subject: Re: TV - @ for 1 deal.....
> >
> >
> > > simply remove the price from the template and
> > > say something like "this domain costs more; click the link to find out
> > > the actual price".
> >
> >
> > ========================================================
> > Dave Warren,
> >  Email:  [EMAIL PROTECTED]
> >  Pager: [EMAIL PROTECTED]
> > ========================================================
> >
> >
> >

-- 
Joe Rhett                                         Chief Technology Officer
[EMAIL PROTECTED]                                      ISite Services, Inc.

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