Hi,
> If the email was incorrect (should be corrected before a transfer, or
> at least verified) then you will have to wait for the transfer to
> timeout and try again.
we post warnings to users advising them to please check the admin contact
before submitting, but guess what, many don't ... one point of view is
"well then it's their own fault, it's their problem".
But I am hoping we can be a little more "customer-centric" ... would it be
possible to change the OpenSRS end so it sends email to the current admin
rather than the original admin for a re-send? After all, I suspect that's
probably the reason for a re-send much of the time. Better yet, have a
choice of sending to the original admin, the current admin, or both, with
the default being original admin (so your end is not unnecessarily loaded
for re-send requests).
Alternatively, is there a way to "cancel" a pending transfer so it expires
immediately so we don't have to wait for it to expire? This would be
cumbersome for the RSP but would still achieve the end result, as long as
the RSP does not get too many of these situations.
best regards
Mike
