I would also add to this lesson. Don't think someone else has bugged it. 2 bugs are better than one...
Kim -----Original Message----- From: John Keegan [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 05, 2003 10:46 PM To: Kim Phelan; [EMAIL PROTECTED] Subject: Re: SSL certs on Horizon - pricing error? Thanks, Kim. My forehead was getting bloody from banging it against the wall. Now, everyone repeat after themselves, "The customer is not _necessarily_ wrong..." Maybe relevant, maybe not, but here is #4 of from the Mindspring's 14 deadly sins: 4. Joke about how dumb the customers are. Every time you call a user a loser, idiot or the like, you show your disregard for the customer. While joking around after hours may seem like fun, it will influence the way you see customers and, therefore, the way you treat them. Customers pay your paycheck. Treat them as if your life depends on it, because it does. Words to live by... -- John Keegan [EMAIL PROTECTED] http://RackShare.com > From: "Kim Phelan" <[EMAIL PROTECTED]> > Date: Wed, 5 Nov 2003 16:40:32 -0500 > To: "John Keegan" <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]> > Subject: RE: SSL certs on Horizon - pricing error? > > We fixed the problem. > Thanks for the (repeated) heads up :) > > Kim > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Behalf Of John Keegan > Sent: Tuesday, November 04, 2003 9:52 PM > To: [EMAIL PROTECTED] > Subject: Re: SSL certs on Horizon - pricing error? > > > Please, any help would be appreciated with this question. Why would the > following error on Horizon be received when submitting an SSL order: > > 'response_text' => 'pricing error' > > "pricing error" is not mentioned in any of the docs. OpenSRS support tells > me that SSL certs are not supported in Horizon (not true). Can any OpenSRS > developer explain what this error is? > > -- > John Keegan > [EMAIL PROTECTED] > http://RackShare.com > > >> From: John Keegan <[EMAIL PROTECTED]> >> Date: Mon, 27 Oct 2003 20:28:24 -0500 >> To: <[EMAIL PROTECTED]> >> Subject: Re: SSL certs on Horizon - pricing error? >> >>> I am getting the following error on Horizon when submitting a cert order: >>> >>> 'response_text' => 'pricing error', >>> >>> The "major code" is 7000... Can anyone explain this error >> >> I am quite glad that my inquiry sparked such a lively conversation. The >> dev-list used to be an interesting list, it's nice to see it come back to >> life. >> >> Not one response to my question, though. ;-) Does anyone know why the above >> response would be received for a Horizon cert order? has anyone seen this in >> the live or test environment before? >> >> -- >> John Keegan >> [EMAIL PROTECTED] >> http://RackShare.com >> >> >> >
