Hello, A few days back I almost reported about the same issue and Marcus suggested me to try #5 troubleshooting steps (from installation guide), "ps wwwaux | grep api-orch", ip address and port, but the issue wasn't resolved. So I would like share my laravel.log file as well.
Thanks, Keerthi [2019-02-20 14:40:56] production.DEBUG: Theme has no landingpage view, will render standard home page ["View [views.landingpage] not found."] [] [2019-02-20 14:41:33] production.DEBUG: Theme has no landingpage view, will render standard home page ["View [views.landingpage] not found."] [] [2019-02-20 14:41:46] production.DEBUG: Keycloak userinfo ["[object] (stdClass: {\"sub\":\"7a51236e-4cbf-468f-9e46-86a409addf42\",\"name\":\"keerthi n\",\"preferred_username\":\"default-admin\",\"given_name\":\"keerthi\",\"family_name\":\"n\",\"email\":\" knare...@iu.edu\"})"] [] [2019-02-20 14:41:46] production.ERROR: Airavata is down! {"exception":"[object] (Exception(code: 0): Unable to instantiate Airavata Client at /var/www/portals/default/app/libraries/Airavata/AiravataServiceProvider.php:54, Thrift\\Exception\\TException(code: 0): TSocket: Could not connect to tls:// 192.168.56.2:9930 (Connection refused [111]) at /var/www/portals/default/app/libraries/Thrift/Transport/TSocket.php:235)"} [] [2019-02-20 14:41:46] production.DEBUG: Theme has no landingpage view, will render standard home page ["View [views.landingpage] not found."] [] [2019-02-20 14:43:01] production.ERROR: exception 'Thrift\Exception\TException' with message 'TSocket: Could not connect to 192.168.56.2:8962 (Connection refused [111])' in /var/www/portals/default/app/libraries/Thrift/Transport/TSocket.php:235 Stack trace: #0 /var/www/portals/default/app/libraries/Airavata/IamAdminServiceProvider.php(52): Thrift\Transport\TSocket->open() #1 /var/www/portals/default/bootstrap/compiled.php(120): Airavata\IamAdminServiceProvider->Airavata\{closure}(Object(Illuminate\Foundation\Application)) #2 /var/www/portals/default/bootstrap/compiled.php(233): Illuminate\Container\Container->Illuminate\Container\{closure}(Object(Illuminate\Foundation\Application), Array) #3 /var/www/portals/default/bootstrap/compiled.php(205): Illuminate\Container\Container->build(Object(Closure), Array) #4 /var/www/portals/default/bootstrap/compiled.php(565): Illuminate\Container\Container->make('iam_admin_servi...', Array) #5 /var/www/portals/default/bootstrap/compiled.php(353): Illuminate\Foundation\Application->make('iam_admin_servi...') #6 /var/www/portals/default/bootstrap/compiled.php(1425): Illuminate\Container\Container->offsetGet('iam_admin_servi...') #7 /var/www/portals/default/bootstrap/compiled.php(1411): Illuminate\Support\Facades\Facade::resolveFacadeInstance('iam_admin_servi...') #8 /var/www/portals/default/bootstrap/compiled.php(1445): Illuminate\Support\Facades\Facade::getFacadeRoot() #9 /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9): Illuminate\Support\Facades\Facade::__callStatic('registerUser', Array) #10 /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9): Airavata\Facades\IamAdminServices::registerUser(Object(Airavata\Model\Security\AuthzToken), 'knaredla', 'knare...@iu.edu', 'keerthi', 'naredla', 'Gateway@98') #11 /var/www/portals/default/app/controllers/AccountController.php(60): IamAdminServicesUtilities::registerUser('knaredla', 'knare...@iu.edu', 'keerthi', 'naredla', 'Gateway@98') #12 [internal function]: AccountController->createAccountSubmit() #13 /var/www/portals/default/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(231): call_user_func_array(Array, Array) #14 /var/www/portals/default/bootstrap/compiled.php(3819): Illuminate\Routing\Controller->callAction('createAccountSu...', Array) #15 /var/www/portals/default/bootstrap/compiled.php(3807): Illuminate\Routing\ControllerDispatcher->call(Object(AccountController), Object(Illuminate\Routing\Route), 'createAccountSu...') #16 /var/www/portals/default/bootstrap/compiled.php(3012): Illuminate\Routing\ControllerDispatcher->dispatch(Object(Illuminate\Routing\Route), Object(Illuminate\Http\Request), 'AccountControll...', 'createAccountSu...') #17 [internal function]: Illuminate\Routing\Router->Illuminate\Routing\{closure}() #18 /var/www/portals/default/bootstrap/compiled.php(3370): call_user_func_array(Object(Closure), Array) #19 /var/www/portals/default/bootstrap/compiled.php(3037): Illuminate\Routing\Route->run(Object(Illuminate\Http\Request)) #20 /var/www/portals/default/bootstrap/compiled.php(3025): Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request)) #21 /var/www/portals/default/bootstrap/compiled.php(702): Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request)) #22 /var/www/portals/default/bootstrap/compiled.php(678): Illuminate\Foundation\Application->dispatch(Object(Illuminate\Http\Request)) #23 /var/www/portals/default/bootstrap/compiled.php(5797): Illuminate\Foundation\Application->handle(Object(Illuminate\Http\Request), 1, true) #24 /var/www/portals/default/bootstrap/compiled.php(6404): Illuminate\Session\Middleware->handle(Object(Illuminate\Http\Request), 1, true) #25 /var/www/portals/default/bootstrap/compiled.php(6351): Illuminate\Cookie\Queue->handle(Object(Illuminate\Http\Request), 1, true) #26 /var/www/portals/default/bootstrap/compiled.php(8430): Illuminate\Cookie\Guard->handle(Object(Illuminate\Http\Request), 1, true) #27 /var/www/portals/default/bootstrap/compiled.php(639): Stack\StackedHttpKernel->handle(Object(Illuminate\Http\Request)) #28 /var/www/portals/default/public/index.php(51): Illuminate\Foundation\Application->run() #29 {main} Next exception 'Exception' with message 'Unable to instantiate Airavata IamAdminServices Client' in /var/www/portals/default/app/libraries/Airavata/IamAdminServiceProvider.php:57 Stack trace: #0 /var/www/portals/default/bootstrap/compiled.php(120): Airavata\IamAdminServiceProvider->Airavata\{closure}(Object(Illuminate\Foundation\Application)) #1 /var/www/portals/default/bootstrap/compiled.php(233): Illuminate\Container\Container->Illuminate\Container\{closure}(Object(Illuminate\Foundation\Application), Array) #2 /var/www/portals/default/bootstrap/compiled.php(205): Illuminate\Container\Container->build(Object(Closure), Array) #3 /var/www/portals/default/bootstrap/compiled.php(565): Illuminate\Container\Container->make('iam_admin_servi...', Array) #4 /var/www/portals/default/bootstrap/compiled.php(353): Illuminate\Foundation\Application->make('iam_admin_servi...') #5 /var/www/portals/default/bootstrap/compiled.php(1425): Illuminate\Container\Container->offsetGet('iam_admin_servi...') #6 /var/www/portals/default/bootstrap/compiled.php(1411): Illuminate\Support\Facades\Facade::resolveFacadeInstance('iam_admin_servi...') #7 /var/www/portals/default/bootstrap/compiled.php(1445): Illuminate\Support\Facades\Facade::getFacadeRoot() #8 /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9): Illuminate\Support\Facades\Facade::__callStatic('registerUser', Array) #9 /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9): Airavata\Facades\IamAdminServices::registerUser(Object(Airavata\Model\Security\AuthzToken), 'knaredla', 'knare...@iu.edu', 'keerthi', 'naredla', 'Gateway@98') #10 /var/www/portals/default/app/controllers/AccountController.php(60): IamAdminServicesUtilities::registerUser('knaredla', 'knare...@iu.edu', 'keerthi', 'naredla', 'Gateway@98') #11 [internal function]: AccountController->createAccountSubmit() #12 /var/www/portals/default/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(231): call_user_func_array(Array, Array) #13 /var/www/portals/default/bootstrap/compiled.php(3819): Illuminate\Routing\Controller->callAction('createAccountSu...', Array) #14 /var/www/portals/default/bootstrap/compiled.php(3807): Illuminate\Routing\ControllerDispatcher->call(Object(AccountController), Object(Illuminate\Routing\Route), 'createAccountSu...') #15 /var/www/portals/default/bootstrap/compiled.php(3012): Illuminate\Routing\ControllerDispatcher->dispatch(Object(Illuminate\Routing\Route), Object(Illuminate\Http\Request), 'AccountControll...', 'createAccountSu...') #16 [internal function]: Illuminate\Routing\Router->Illuminate\Routing\{closure}() #17 /var/www/portals/default/bootstrap/compiled.php(3370): call_user_func_array(Object(Closure), Array) #18 /var/www/portals/default/bootstrap/compiled.php(3037): Illuminate\Routing\Route->run(Object(Illuminate\Http\Request)) #19 /var/www/portals/default/bootstrap/compiled.php(3025): Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request)) #20 /var/www/portals/default/bootstrap/compiled.php(702): Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request)) #21 /var/www/portals/default/bootstrap/compiled.php(678): Illuminate\Foundation\Application->dispatch(Object(Illuminate\Http\Request)) #22 /var/www/portals/default/bootstrap/compiled.php(5797): Illuminate\Foundation\Application->handle(Object(Illuminate\Http\Request), 1, true) #23 /var/www/portals/default/bootstrap/compiled.php(6404): Illuminate\Session\Middleware->handle(Object(Illuminate\Http\Request), 1, true) #24 /var/www/portals/default/bootstrap/compiled.php(6351): Illuminate\Cookie\Queue->handle(Object(Illuminate\Http\Request), 1, true) #25 /var/www/portals/default/bootstrap/compiled.php(8430): Illuminate\Cookie\Guard->handle(Object(Illuminate\Http\Request), 1, true) #26 /var/www/portals/default/bootstrap/compiled.php(639): Stack\StackedHttpKernel->handle(Object(Illuminate\Http\Request)) #27 /var/www/portals/default/public/index.php(51): Illuminate\Foundation\Application->run() #28 {main} [] [] On Tue, Mar 12, 2019 at 11:21 PM Keerthi N <keerthi4...@gmail.com> wrote: > Hello, > > A few days back I almost reported about the same issue and Marcus > suggested me to try #5 troubleshooting steps (from installation guide), "ps > wwwaux | grep api-orch", ip address and port, but the issue wasn't > resolved. So I would like share my laravel.log file as well. > > Thanks, > Keerthi > > On Tue, Mar 12, 2019 at 11:40 AM Christie, Marcus Aaron <machr...@iu.edu> > wrote: > >> The PGA log file is /var/www/portals/default/app/storage/logs/laravel.log >> >> What sort of error message are you getting? >> >> On Mar 12, 2019, at 1:06 AM, Achanta, Sai Rohith <sacha...@iu.edu> wrote: >> >> Killing all the Helix related processes and then trying Helix >> configuration worked well. I was able to run the PGA application, but >> facing issues when I’m trying to login/register. Where can I see the logs >> of the PGA to debug the issue? or do I need to ignore the PGA and start >> looking with Django portal? >> >> Thanks, >> Sai Rohith Achanta. >> >> *From: *"Achanta, Sai Rohith" <sacha...@iu.edu> >> *Reply-To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >> *Date: *Monday, March 11, 2019 at 11:44 PM >> *To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >> *Subject: *Re: Error installing Airavata+RabbitMQ+Zookeeper >> >> Sure, I will try to kill it and try again. >> >> *From: *Suresh Marru <sma...@apache.org> >> *Reply-To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >> *Date: *Monday, March 11, 2019 at 11:31 PM >> *To: *Airavata Dev <dev@airavata.apache.org> >> *Subject: *Re: Error installing Airavata+RabbitMQ+Zookeeper >> >> Both previous one and this error was clearly in the error message: >> “there are live instances in the cluster shut them down first” This >> typically indicates there are zombie process running. You should search for >> any running java processes on same ports and kill them first. >> >> Suresh >> >> On Mar 11, 2019, at 11:23 PM, Achanta, Sai Rohith <sacha...@iu.edu> >> wrote: >> >> I’m now facing the issue while creating helix cluster. However, other >> jobs are executed successfully. I have attached the screenshot to this >> e-mail. >> >> *From: *"Achanta, Sai Rohith" <sacha...@iu.edu> >> *Reply-To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >> *Date: *Monday, March 11, 2019 at 10:47 PM >> *To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >> *Subject: *Re: Error installing Airavata+RabbitMQ+Zookeeper >> >> Thank you so much. The issue got resolved. >> >> *From: *"Pamidighantam, Sudhakar V" <spami...@illinois.edu> >> *Reply-To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >> *Date: *Monday, March 11, 2019 at 10:23 PM >> *To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >> *Subject: *Re: Error installing Airavata+RabbitMQ+Zookeeper >> >> Can you try a VM with more memory (not disk space) say 8GB or so. >> >> Thanks, >> Sudhakar. >> >> *From: *"Achanta, Sai Rohith" <sacha...@iu.edu> >> *Reply-To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >> *Date: *Monday, March 11, 2019 at 10:20 PM >> *To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >> *Subject: *Error installing Airavata+RabbitMQ+Zookeeper >> >> Hi team, >> >> I’m trying to setup Airavata on my laptop by following this link >> <https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.google.com_document_d_19anefh-5FIOrzXKlumyq6xcdBLfU01ReJTocixwsDBgus_edit-23heading-3Dh.x4u6k5meq2w7&d=DwMGaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=MHiqdWK8XhH0q9z3CNwPncJXwbe2U-jRufk9VnVTRww&m=-CLv3q4xGi7ObwzrYBDSXd-1DeYB3XDC1g4O0C_L3RM&s=44_dcL8Eqee27WEPe2UmFlED5Xm9BBYfL3sQNHgyrVQ&e=>. >> I’m successful till Keycloak configuration. When I’m trying to install >> “Airavata+RabbitMQ+Zookeeper”, I’m facing memory issue with VM when the >> maven build is running. I tried to increase the disk space of VM, but still >> I see the error. >> >> I have attached the screenshot to this e-mail. >> Can anyone help me, please. >> >> Thanks and regards, >> Sai Rohith Achanta. >> >> <helix_cluster.png> >> >> >>